IT Voice Administrator Manager

Urgent Hiring! We’re looking for an experienced IT Voice Administrator Manager to lead and oversee enterprise voice communication systems. You’ll manage Genesys PureCloud solutions, ensure seamless telephony operations, and work closely with cross-functional teams to deliver reliable, secure, and scalable voice services. Location: Quezon City...

Responsibilities: Oversee IP Telephony, Video Conference Administration (L3), and Avaya Recording Provide expert technical support on Cisco IPT, VoIP Protocols (SIP, H.323, MGCP, SCCP, Jabber), and Genesys PureCloud Solutions Handle day-to-day support, migration, and implementation of Genesys PureCloud Manage incident/service requests and coordinate with...

Responsibilities Day to day support and maintenance of Genesys PureCloud Solutions Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team...

We are looking for a MongoDB Database Administrator to provide BAU support for MongoDB environments across Asia. This role requires extensive experience in installation, configuration, and administration of MongoDB clusters, ensuring database performance, security, and reliability.Key ResponsibilitiesProvide day-to-day support for MongoDB, including...

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

Bachelor's degree in Computer Science, Information Technology, or a related disciplineBackground or specialization in Banking, Financial Technology (FinTech), or Business Process Outsourcing (BPO) environmentsMinimum of five (5) years of experience working with Windows and Linux/Unix operating systemsProven expertise in deploying, administering, maintaining,...

QualificationsWith Bachelor's Degree in any courseWilling to work onsite in Quezon CityExcellent verbal and written communications skillsStrong Negotiation Skills ARE A MUSTProficient in Microsoft Office applicationsAbility to quickly learn new processes and technologies and adapt to themKeen in details and a creative problem-solverADVANTAGE if familiar with...

We are seeking Customer Service Representatives (CSRs) to join our team for Voice/Blended Accounts. In this role, you will handle customer interactions through voice calls, email, and chat channels, ensuring excellent service delivery across multiple touchpoints. You will address inquiries, resolve concerns, provide accurate information, and perform...

We are seeking Customer Service Representatives (CSRs) to join our team for Voice/Blended Accounts. In this role, you will handle customer interactions through voice calls, email, and chat channels, ensuring excellent service delivery across multiple touchpoints. You will address inquiries, resolve concerns, provide accurate information, and perform...

Responsibilities Oversee daily administrative operations and ensure efficiency. Manage and train administrative staff, promoting a collaborative environment. Coordinate office activities and support budgeting and financial management. Implement and improve administrative systems and processes. Serve as the main point of contact for internal and external...