Customer Engagement Coordinator

3 days ago


Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱600,000 - ₱800,000 per year

As a Customer Support Specialist at Coinbase, you will be the first point of contact for users seeking assistance with their accounts, transactions, or platform-related issues. You'll play a critical role in ensuring a seamless and secure experience for Coinbase customers, helping them navigate the crypto ecosystem with confidence.

Required Skills:

  • Excellent written and verbal communication.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced, high-volume environment.
  • Familiarity with customer support platforms and CRM tools.
  • Basic understanding of cryptocurrency and blockchain technology (training provided).
  • Empathy, patience, and a customer-first mindset.


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