Customer Service Representative

7 hours ago

Manila, National Capital Region, Philippines Tech Solutions Full time ₱300,000 - ₱450,000 per year

About the Role

As a CSR (Logistics), you'll play an important part in supporting our drayage operations, helping coordinate container movements, assisting customers, and ensuring shipments run smoothly.

You'll work remotely while aligning with U.S. Pacific Time business hours.

Key Responsibilities

Support day-to-day drayage operations, including container tracking and updates.

Coordinate pickups, deliveries, and returns with drivers and dispatchers.

Communicate effectively with customers, truckers, and team members to ensure smooth operations.

Monitor shipment details and ensure accurate documentation.

Handle customer inquiries via email or chat in a clear and professional manner.

Assist the team with reporting and administrative tasks related to logistics.

Qualifications

College degree required.

Excellent English communication and comprehension skills (written and spoken).

Confident, proactive, and willing to learn.

Strong attention to detail and organizational skills.

Can work independently and stay focused while working remotely.

Must have a stable internet connection (at least 10 Mbps) and a reliable computer/laptop.

Available to work full-time during U.S. Pacific Time business hours.

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines RemoteRaven Full time ₱52,000 - ₱104,000 per year

    Customer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines Tap Growth ai Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Customer Service Representative We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Manila. The ideal candidate will have excellent communication skills, a strong customer-focused attitude, and the ability to resolve issues efficiently. You will play a vital role in enhancing customer...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines My Uniware Collections Inc. Full time ₱180,000 - ₱300,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per year

     Now Hiring: Customer Service Representative Are you a great communicator with a passion for helping others? Ready to start or grow your career in a dynamic, fast-paced environment? This could be your next big opportunityWe're on the lookout for Customer Service Representatives who will: Handle customer inquiries via phone, email, or chat Provide...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time ₱900,000 - ₱1,200,000 per year

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱60,000 - ₱120,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines iConnect Convergence Inc. Full time ₱150,000 - ₱250,000 per year

    Company DescriptioniConnect Convergence Inc. (iCONN), established in 2013, is a fully owned subsidiary of ABS-CBN Corporation, dedicated to providing exceptional customer service and relationship management. With over 10 years of experience, iCONN has expanded its services to non-ABS-CBN clients, offering innovative Customer Experience solutions globally....

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Remitly Full time ₱250,000 - ₱500,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱150,000 - ₱450,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...