
Executive Marketing Assistant to the CEO
2 hours ago
Core Roles
● Schedule Manager
● Email Manager
● Contact Manager
● Project Support Manager
● Meetings Support
● Personal Time Off Gatekeeper
● Creative/Marketing Support for CEO Projects
Responsibilities
Schedule Manager
● Manage and maintain the CEO's calendar in Zoho Calendar.
● Coordinate internal and external scheduling requests.
● Adjust and reschedule commitments as needed, ensuring minimal disruption.
● Monitor conflicts and double bookings; proactively resolve issues.
● Collaborate with the TPA team on calendar sync and efficiency issues.
Email Manager
● Act as gatekeeper for the CEO's Zoho Mail inbox.
● Triage and prioritize incoming emails.
● Archive emails that do not require a response or have clear endpoints.
● Draft and send replies on the CEO's behalf for routine and mid-level
communications.
● Escalate urgent or sensitive matters through Zoho Cliq or direct call.
Contact Manager
● Maintain communication between the CEO and external/internal contacts.
● Return missed calls and voicemails, scheduling follow-ups when needed.
● Strive for one-call resolution by referencing emails, messages, or system notes.
● Leverage Zoho CRM for contact information, history, and notes.
● When possible, resolve requests without requiring the CEO's direct involvement.
Project Support Manager
● Support CEO tasks within Zoho Projects/Zoho CRM.
● Monitor project/task notifications, surfacing due or outstanding items.
● Collect necessary details from the CEO and update tasks/projects accordingly.
● Create tasks on the CEO's behalf for TPA team members.
● Track and support project follow-through in collaboration with department heads.
Meetings Support
● Join key meetings (in-person or via Zoho Meeting) to:
Document next steps.
Generate follow-up tasks in Zoho Projects.
Track commitments made during meetings.
● Follow up with external contacts post-meeting via email/phone.
● Prepare and distribute meeting notes and action items as needed.
Personal Time Off Gatekeeper
● Monitor CEO's Zoho Mail and Zoho Cliq during personal time off.
● Filter communications to protect rest and family time.
● Document non-urgent follow-up needs for review upon return.
● Escalate urgent matters directly via Cliq or phone if necessary.
● Act as sole point of contact between CEO and TPA team during time off.
Creative/Marketing Support (CEO Projects Only)
● Support in designing and updating landing pages for CEO-led initiatives (Zoho
Sites or integrated platforms).
● Write clear, engaging content for CEO's projects, communications, or marketing
efforts.
● Assist in building and managing email communication workflows within Zoho
Campaigns/CRM for CEO projects.
● Coordinate creative assets (graphics, copy, video snippets) in collaboration with
external designers when necessary.
● Track campaign performance metrics in Zoho Analytics and provide project-level
reports to the CEO.
QUALIFICATIONS
We are seeking a highly organized, reliable, and dedicated Virtual Assistant / Personal Assistant to provide comprehensive support to the CEO and CGO of one of our clients.
Job Requirements
- Proven experience as a general Virtual Assistant / Executive Assistant or similar role – directly reporting to the CEO / CGO
- Excellent writing and verbal communication
- Outstanding organization and time management skills
- Strong attention to detail
- Ability to learn new digital tools quickly
- Proficiency in excel and experience with Zoho (mail/calendar/project/click) is a plus
- Ability to prioritize and handle multiple tasks
- Can maintain confidentiality and handle sensitive information with discretion.
●
- Zoho Mail & Zoho Calendar – scheduling and communications.
- Zoho Cliq – internal messaging and urgent communication.
- Zoho CRM, Zoho Projects, Zoho Analytics, Zoho Campaigns – contact, task,
reporting, and marketing workflow management.
- Zoho Sites – landing page creation and updates.
- Loom – screen/video documentation and communication.
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