Student Enrollment Assistant

6 days ago

Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱250,000 - ₱300,000 per year

Responsibilities and Duties:

· Make targeted outbound calls to student applicants to maximize student confirmations and enrolments.

· Providing excellent customer service though the different communication platforms.

· To maintain and provide information on all aspects of the application and enrolment process to student applicants.

· Responding to enquiries and assisting students primarily via telephone, email, and chat. Adhere to pre-agreed service level commitments.

· Maintain data integrity protocols, ensuring it is consistently and accurately recorded.

· Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Qualification & Requirements:

· With at least 2-3 years of experience in the BPO Industry

· Knowledge on data privacy and GDPR is a plus but not a requirement.

· Customer service oriented

· Strong organizational ability in a fast-paced environment

· Strong interpersonal and communication skills, including excellent written and verbal.

· Ability to multitask, prioritize, and remain calm under pressure.

· Reliable, self-motivated, flexible.

· Strong attention to details.

· Proficient in working with MS word, Excel, and Power point.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • How much is your expected salary?

Work Location: In person

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