
Student Enrollment Assistant
4 days ago
Responsibilities and Duties:
· Make targeted outbound calls to student applicants to maximize student confirmations and enrolments.
· Providing excellent customer service though the different communication platforms.
· To maintain and provide information on all aspects of the application and enrolment process to student applicants.
· Responding to enquiries and assisting students primarily via telephone, email, and chat. Adhere to pre-agreed service level commitments.
· Maintain data integrity protocols, ensuring it is consistently and accurately recorded.
· Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
Qualification & Requirements:
· With at least 2-3 years of experience in the BPO Industry
· Knowledge on data privacy and GDPR is a plus but not a requirement.
· Customer service oriented
· Strong organizational ability in a fast-paced environment
· Strong interpersonal and communication skills, including excellent written and verbal.
· Ability to multitask, prioritize, and remain calm under pressure.
· Reliable, self-motivated, flexible.
· Strong attention to details.
· Proficient in working with MS word, Excel, and Power point.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Paid training
Application Question(s):
- How much is your expected salary?
Work Location: In person
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