URGENT: Sales Support

2 weeks ago


Work from Home, Philippines Workstaff360 Full time $4,000 - $60,000 per year
Description
  • Answer incoming calls from ad-generated leads in real time
  • Greet prospects professionally and confirm key information (name, number, email)
  • Verify understanding of the scheduled appointment and Google Meet instructions
  • Ensure leads are properly guided and prepared before sales calls
  • Confirm scheduled appointments and send reminders when needed
  • Update CRM or tracking sheets with correct call outcomes
  • Transfer live callers to the sales closer when applicable
  • Call back missed or dropped calls
  • Reconfirm appointments to reduce no-show rates
  • Maintain a friendly, reassuring, and helpful tone at all times
  • Use a US-based calling system (Twilio, RingCentral, CallRail, 8x8, etc.)
  • Work with Calendly or similar scheduling tools
  • Update notes, call logs, and statuses accurately
Hard Requirements:
  • Minimum 1–2 years experience in:
  • Appointment setting
  • Outbound/inbound calling
  • Customer support or telemarketing
  • Excellent spoken English and confident phone communication
  • Comfortable speaking with US clients and answering questions calmly
  • Strong attention to detail and accurate data logging
  • Organized, reliable, and responsive during working hours
Schedule:
  • 40 hours per week
  • Monday to Friday
  • 9AM–6PM US Eastern Standard Time
Offer and Benefits:
  • Weeks 1–6: $4 USD/hour
  • Weeks 6 onwards: $5 USD/hour
About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth



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