Trade Surveillance Professionals

, Philippines

Job Family Group:

Compliance

Worker Type:

Regular

Posting Start Date:

September 11, 2025

Business unit:

Experience Level:

Experienced Professionals

Job Description:

Expect lots of support and encouragement while you're here. You'll be working alongside people who are passionate about what they do and eager to share their knowledge. At Shell, we value career growth—you'll have limitless opportunities to explore new areas of expertise or take your career in a new direction.

The T&S Monitoring & Surveillance (M&S) team has global responsibility for the monitoring & surveillance of the trading practices and business communications in T&S.

We are currently looking for candidates to join our Trade Surveillance team to fill the following roles:

• Centre of Excellence Lead
• Core Analyst M&S

CENTRE OF EXCELLENCE LEAD

What you'll be doing

• Manage and lead the effective operation of the data analytic Centre of Excellence, directing and supporting CoE (Centre of Excellence) resources to manage demand, and ensuring governance and processes are carried out effectively and in a timely manner.
• Build and maintain strong engagement and belonging within the CoE team and lead on ensuring strong integration and collaboration between Hub and CoE teams.
• Lead the development of the team, understanding individual needs and team skill/knowledge requirements to co-ordinate ongoing training, coaching and work shadowing across regions.
• Co-ordinate CoE teams to ensure resources meet demands and are aligned to M&S focus areas.
• Manage the effective completion of escalations from the CoE, ensuring escalations follow the M&S processes including peer review and team leadership oversight, analysis is completed in a timely and quality manner, assessing whether all avenues have been explored to make the correct determination.
• Perform L1 Surveillance activities and support the escalation process
• Coordination of workload pressures with Senior Regional Hub leads.
• Conduct peer review and quality assurance on the alert review process, proactively looking for areas of potential efficiency gains or improvements such as reducing hand-offs or increasing engagement.
• Lead a structured training and development program, working with Regional Specialist Team Leads to understand skills/experience requirements and assessing current gaps, to develop and coordinate the delivery of an individual-tailored program. This will be a combination of:
  
  • Training session provided by Specialists and other functions, such as the business or Compliance Advisory.
  
  • Individual coaching and work shadowing.
  
  • Regional Hub and CoE visits in both directions to support development; and
  
  • Formal certifications or courses as required.
  
  • The training will include an accelerated program for new joiners and corrective programs for underperformers. It will also facilitate cross-training to avoid key person dependencies.
• Maintain a good working knowledge of the scope of surveillance work undertaken, the product and the risks involved and therefore the required skills and experience to conduct the surveillance effectively.
• Proactively build strong engagement and belonging within the CoE team, creating initiatives to enhance the team's eminence within Shell, reward good performance and develop a compliance culture.
• Work closely with regional Hub teams to build lasting engagement between the teams and champion collaboration to avoid the CoE becoming a support function.
   

Dimensions:

• Expected to directly manage a team of initially 5 Analysts

What you bring

• Education to degree level or above (or equivalent minimum of 7 years work experience is preferred).
• Compliance: Understanding of compliance risks and compliance risk management processes and governance.
• Monitoring and Trade Surveillance: Desirable: Understanding of market integrity risks and how they would manifest themselves across Oil and Energy markets based on strong knowledge of previous cases and the firm's activities.
• Regulatory Landscape Insight: Proficient understanding of regional market integrity, compliance and financial crime regulations and expectations.
• Market and Product Knowledge: Foundational understanding of oil and energy products and how they trade, including physical markets logistics and therefore the ability to identify unusual behaviours across complex activities.
• Core Soft Skills: Advanced communication and collaboration skills, demonstrating the ability to set the right tone and relay information succinctly and/or persuasively to get tasks completed in a timely manner. Proficient business analysis and report writing skills to process information, make critical judgements and present findings in a clear and concise manner.
• Management: Advance ability to manage large teams, providing structure, training, support, and mentorship, while creating followership and maintaining morale.

CORE ANALYST M&S

What you'll be doing

• Support the review process for automatically generated surveillance alerts to identify potentially suspicious activity requiring escalation and support investigations and targeted monitoring of T&S activities.
• Support changes to monitoring & surveillance processes to drive effectiveness and efficiency improvements, based on sound market/product and risk understanding.
• Support business-as-usual monitoring of trading activity based on review and investigation of automated alerts to identify potential market integrity or other compliance risks.
• Support the review of the firm's positions against regulatory and/or exchange delivery/expiry limits to identify potential breaches and understand trading behaviour.
• Support the monitoring of transactions based on review and investigation of automated alerts to identify potential financial crime risks.
• Support business as usual monitoring of business communications based on review and investigation of automated alerts to identify potential market integrity or other compliance risks.
• Work with CoE Team lead on the initial escalation of an alert or investigation into suspicious activities and support the ongoing investigation through to conclusion as appropriate.
• Develop good understanding of the Compliance Risk Taxonomy and the products and ways in which Shell T&S trades.
• Proactively develop knowledge and understanding as a valued member of the Global Monitoring and Surveillance team
• Work collaboratively with the other analysts in the CoE.

What you bring

• Education to degree level or above (or equivalent 3-5 years of work experience is preferred).
• Monitoring and Trade Surveillance: Foundational understanding of market integrity risks and how they would manifest themselves across Oil and Energy markets based on good knowledge of previous cases and the firm's activities
• Regulatory Landscape Insight: Desirable: Foundational understanding of market integrity, compliance and financial crime regulations and expectations.
• Market and Product Knowledge: Foundational understanding of oil and energy products and how they trade, including physical markets logistics (this may be specific to one or two product areas)., and therefore the ability to identify unusual behaviours. Desirable: Proficient understanding of products and how they trade.
• Core Soft Skills: Proficient communication and collaboration skills, demonstrating the ability to set the right tone and relay information succinctly and/or persuasively to get tasks completed in a timely manner. Foundational business analysis and report writing skills to process information, make critical judgements and present findings in a clear and concise manner.

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What we offer 

An innovative place to work  

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.  

Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people's lives for more than a hundred years, Shell has become one of the world's leading companies.  

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.  

An inclusive place to work  

Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone – from our employees, to our customers, partners, and suppliers – feels valued, respected, and has a strong sense of belonging.  

To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status.  

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.  

We're closing the gender gap – whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.  

We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.  

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.  

A rewarding place to work  

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.  

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.  

Company Description

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career. 

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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