Reservation Officer

A Sales and Reservations Officer manages customer inquiries, processes reservations, and promotes products or services to achieve sales targets for businesses like hotels, airlines, or resorts.

Overall In-charge of the end-to-end Sales Booking operations. He/She will be in charge in ensuring that the promos, payment terms and scheme conforms to the prescribed conditions of the company and that sales cut-off dates are met.DUTIES AND RESPONSIBILITIESShall oversee the overall Sales Booking operations.Shall monitor the movement of accounts and sales...

Principal Purpose of Job (Job Summary)Front Office Associate serves as the first point of contact for guests, ensuring a warm welcome and a seamless check-in/check-out experience. This role is responsible for handling reservations, guest inquiries, and front desk operations while delivering exceptional customer service.Job Duties & Responsibilities• Greet...

The Admin Officer is responsible for managing the administrative tasks within a hotel, including handling guest reservations, managing front desk operations, maintaining guest records, coordinating with other departments, processing payments, and ensuring smooth day-to-day operations.Job Duties & ResponsibilitiesAdministrative OperationsOversee day-to-day...

Guest Services Officer Job Summary: Provide excellent customer service by assisting guests with inquiries, requests, and concerns to ensure a pleasant experience. Hotel Industry Experience is a plusSupervise daily front desk operations including check-in/check-out, reservations, and guest inquiriesTrain, schedule, and mentor front desk staff to maintain...

Job Duties & Responsibilities:Lead, train, and mentor front office associates to maintain excellent customer service.Monitor staff performance, provide feedback, and assist in scheduling shifts.Ensure compliance with hotel policies, procedures, and service standards.Address performance issues and recommend improvements or disciplinary actions when necessary....

OverviewAs a Direct Guest Service Agent at Celebrity Cruises, you will be part of a dynamic consumer outreach sales team responsible for creating exceptional vacation experiences for our customers. Your primary role will be to leverage "The Celebrity Way" and deliver consistent, elevated hospitality while utilizing your service expertise and customer skills...

Position SummaryAs a Direct Guest Service Agent at Celebrity Cruises, you will be part of a dynamic consumer outreach sales team responsible for creating exceptional vacation experiences for our customers. Your primary role will be to leverage "The Celebrity Way" and deliver consistent, elevated hospitality while utilizing your service expertise and customer...

Job Description:Oversee daily operations of Good Stays.Ensure exceptional customer service standards are consistently met across all touchpoints.Resolve guest complaints and concerns promptly and professionally, ensuring high satisfaction and retention.Monitor and analyze customer feedback to identify trends and implement service improvements.Develop and...

GUEST SERVICES ASSOCIATE (FRONT OFFICE)QUALIFICATIONS:We encouraged new or fresh graduates of Bachelor in HRM or Tourism and Communication.Neat and with a pleasing personalityExcellent oral and written communication skillsComputer literateJOB DESCRIPTION:1. RECEPTIONReads and Acknowledge the entries in the Front Office LogbookEnsures all pertinent...