
IT Infrastructure Engineer
2 days ago
The Infrastructure Team is a global organization responsible for all critical infrastructure and cloud services, operating with a security- and automation-first mindset. We are at the forefront of enhancing our services, defining operational standards, and setting best practices across the companys infrastructure landscape.
Where You Come In
As a key leader in the Infrastructure Team, you will:
- Lead regional IT service operations, ensuring high availability, security, and operational excellence. You and your team will be held accountable for consistently delivering high-quality outcomes.
- Own and lead complex 2nd and 3rd tier support as a technical escalation point and subject matter expert across infrastructure platforms.
- Drive strategic initiatives to simplify and modernize infrastructure based on reduce, retire, re-platform principles.
- Partner with the Director of IT to maintain the IT roadmap, risk register, project plans, and service portfolio, ensuring they are always accurate and aligned with business goals.
- Lead regional IT projects, managing budgets, risks, timelines, and team deliverables.
- Prepare and deliver executive-level presentations and updates, showcasing excellent communication and influence at the senior leadership level.
- Work closely with Finance to ensure all initiatives are cost-effective, accurately budgeted, and demonstrate clear ROI and efficiency gains.
- Ensure full compliance with internal policies, procedures, and external regulationspersonally and across your team.
Must-Have Skills and Qualifications (Non-Negotiable)
- 12+ years of technical management experience across the following core areas:
- Active Directory Administration
- Windows Server (including Active Directory)
- VMware
- Computer Networks, TCP/IP, Routing, Switching
- Firewalls, WAN Optimization
- Bachelors degree in a technical discipline (Computer Science, Information Systems, etc.)
- 13+ years of overall industry experience
- Minimum of 58 years of experience leading people and managing teams
- Demonstrated ability to own, manage, and deliver infrastructure support and modernization projects at scale.
What Makes You Successful
- Strong sense of ownership and accountability in your leadership and technical execution.
- Exceptional problem-solving, critical thinking, and analytical skills.
- Proven ability to multi-task and prioritize in fast-paced environments while meeting deadlines.
- Superior interpersonal and communication skillsable to engage with technical and non-technical stakeholders at all levels.
- Strong collaborator with a track record of holding cross-functional teams accountable for successful delivery.
- Ability to troubleshoot and resolve complex infrastructure issues independently and effectively.
What Youll Get
- A front-row seat to life-changing CGM (Continuous Glucose Monitoring) technology
- A full and comprehensive benefits package.
- Global growth and career advancement opportunities.
- Access to learning programs and tuition reimbursement.
- A chance to join an innovative, mission-driven company with a strong commitment to its employees, customers, and communities.
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