Bilingual Home Care Scheduler

2 days ago

Manila, National Capital Region, Philippines Pearl Talent Full time ₱900,000 - ₱1,200,000 per year

As aHome Care Scheduler you will be part of our 24/7 scheduling coverage, managing inbound and outbound requests and ensuring seamless care coordination. You'll work closely with our AI-enhanced platform, stepping in when human judgment and problem-solving are needed.

Key Responsibilities
  • Manage caregiver schedules, call-outs, and no-shows to ensure continuous client coverage
  • Handle inbound (and some outbound) scheduling calls and texts from caregivers, clients, and agencies
  • Use scheduling and EMR systems (WellSky, AxisCare, ClearCare, or similar) plus client's proprietary platform
  • Proactively identify coverage gaps and resolve scheduling conflicts in real time
  • Document updates accurately in the system to avoid missed calls or service disruptions
  • Collaborate with teammates to ensure smooth handoffs across shifts and 24/7 coverage
  • Provide feedback and suggestions to improve scheduling processes and the client's platform
Requirements
Must-haves
  • 1–2+ years in U.S. healthcare operations, patient coordination, or provider support roles
  • Proven experience speaking with physicians, clinic staff, or healthcare providers
  • Familiar with EMR/scheduling systems (e.g., WellSky, AxisCare, ClearCare)
  • Tech-savvy and quick to learn new platforms; comfortable working with AI-driven tools
  • Strong problem-solving skills with the ability to resolve urgent scheduling conflicts
  • Past experience working with U.S.-based teams in a fully remote role set-up

Key Skills & Attributes
  • Clear, confident communicator – able to explain complex workflows to medical professionals
  • Persistent and detail-oriented – follows up thoroughly and tracks progress accurately
  • Critical thinker – makes suggestions to improve processes and flag issues
  • Independent and proactive – thrives in a remote setting with minimal hand-holding
  • Bilingual (Spanish a plus) – many patients prefer or benefit from Spanish-speaking support
Benefits

  • Potential for profit share based on performance

  • Fully WFH, forever

  • Unlimited PTO
  • Potential Growth Opportunities

  • Home Care Nurse

    4 days ago

    Manila, National Capital Region, Philippines Home Healthlink Innovations Inc. Full time $104,000 - $130,878 per year

    Join Us TodayBe part of a team that goes above and beyond to make a real impact in the communities we serve. If you are a dedicated nurse with a passion for delivering exceptional home care, we would love to hear from you. Apply now and help us redefine what it means to care.Make a difference where it matters most—apply today at Home Healthlink Innovations...

  • Care Operations Scheduling

    1 week ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱40,000 - ₱60,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Scheduling Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines Staff4Me Part time

    Scheduling Coordinatorrole is responsible for coordinating caregiver schedules, ensuring timely service delivery, and maintaining strong communication with both clients and staff. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about supporting quality care in the home.Key ResponsibilitiesCoordinate daily and...

  • Scheduling Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines Staff4Me Full time

    Scheduling Coordinator role is responsible for coordinating caregiver schedules, ensuring timely service delivery, and maintaining strong communication with both clients and staff. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about supporting quality care in the home.Key ResponsibilitiesCoordinate daily and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Staff4Me Full time

    OverviewWe're looking for a Bilingual Customer Service Representative fluent in English and Spanish who thrives in a fast-paced environment and loves helping people. This role requires clear communication, empathy, and a strong understanding of customer service systems. You'll be a key point of contact, ensuring customer satisfaction and building trust...

  • Customer Experience Specialist, Bilingual

    4 days ago

    Manila, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Champion Customer Connections in Two Languages Bring your bilingual expertise to the forefront of customer engagement. Seize an international opportunity where your skills in English and Spanish can make a lasting difference. In this role, you'll deliver world-class support, create positive customer experiences, and help shape the future of digital-first...

  • Japanese Bilinguals- with 1year Japanese Bilingual Exp in BPO 100K

    4 days ago

    Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱1,200,000 - ₱1,320,000 per year

    4 Japan HIRING JAPANESE BILINGUALS – EASTWOOD QCWe need 4 Japanese Bilinguals to join a top BPO company in Eastwood₱90,000 – ₱110,000 monthlyQualifications:JLPT N1 or N2 Passer OR grew up/studied in JapanStrong in Keigo (business writing)With 1 year BPO Japanese Bilingual expWilling to work onsite in Eastwood QCCan start ASAPWalk-in applicants...

  • FB-HC008 | Patient Care Scheduler

    7 days ago

    Manila, National Capital Region, Philippines PEARL Full time ₱1,200,000 - ₱2,400,000 per year

    Job Position: Patient Care Scheduler (Provider Liaison)Work Arrangement: Fully Remote – Based in the Philippines or LATAMJob Type: Full-time, Independent ContractorWork Schedule: Monday–Friday, 9:00 AM to 6:00 PM Eastern TimeAbout Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the...

  • Bilingual Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per year

    We are currently seeking Bilingual Customer Service Representatives (Thai/English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Thai alongside...

  • Bilingual Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per year

    We are currently seeking Bilingual Customer Service Representatives (Malay/English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Malay alongside...