Bilingual Home Care Scheduler

3 days ago

Manila, National Capital Region, Philippines Pearl Talent Full time ₱900,000 - ₱1,200,000 per year

As aHome Care Scheduler you will be part of our 24/7 scheduling coverage, managing inbound and outbound requests and ensuring seamless care coordination. You'll work closely with our AI-enhanced platform, stepping in when human judgment and problem-solving are needed.

Key Responsibilities
  • Manage caregiver schedules, call-outs, and no-shows to ensure continuous client coverage
  • Handle inbound (and some outbound) scheduling calls and texts from caregivers, clients, and agencies
  • Use scheduling and EMR systems (WellSky, AxisCare, ClearCare, or similar) plus client's proprietary platform
  • Proactively identify coverage gaps and resolve scheduling conflicts in real time
  • Document updates accurately in the system to avoid missed calls or service disruptions
  • Collaborate with teammates to ensure smooth handoffs across shifts and 24/7 coverage
  • Provide feedback and suggestions to improve scheduling processes and the client's platform
Requirements
Must-haves
  • 1–2+ years in U.S. healthcare operations, patient coordination, or provider support roles
  • Proven experience speaking with physicians, clinic staff, or healthcare providers
  • Familiar with EMR/scheduling systems (e.g., WellSky, AxisCare, ClearCare)
  • Tech-savvy and quick to learn new platforms; comfortable working with AI-driven tools
  • Strong problem-solving skills with the ability to resolve urgent scheduling conflicts
  • Past experience working with U.S.-based teams in a fully remote role set-up

Key Skills & Attributes
  • Clear, confident communicator – able to explain complex workflows to medical professionals
  • Persistent and detail-oriented – follows up thoroughly and tracks progress accurately
  • Critical thinker – makes suggestions to improve processes and flag issues
  • Independent and proactive – thrives in a remote setting with minimal hand-holding
  • Bilingual (Spanish a plus) – many patients prefer or benefit from Spanish-speaking support
Benefits

  • Potential for profit share based on performance

  • Fully WFH, forever

  • Unlimited PTO
  • Potential Growth Opportunities

  • Home Care Nurse

    5 days ago

    Manila, National Capital Region, Philippines Home Healthlink Innovations Inc. Full time $104,000 - $130,878 per year

    Join Us TodayBe part of a team that goes above and beyond to make a real impact in the communities we serve. If you are a dedicated nurse with a passion for delivering exceptional home care, we would love to hear from you. Apply now and help us redefine what it means to care.Make a difference where it matters most—apply today at Home Healthlink Innovations...

  • Care Operations Scheduling

    1 week ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱40,000 - ₱60,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Medical Home Care Virtual Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines WhereToNextMED Full time ₱52,000 - ₱104,000 per year

    Medical Home Care Virtual Assistant (After-Hours | EST Shift) Industry: Home Care / Healthcare Schedule: Full-Time | Monday to Friday | After Business Hours (EST) Rate: $5/hourKey ResponsibilitiesProvide virtual administrative support to home care operations after hoursHandle client and caregiver inquiries with empathy and professionalismMaintain accurate...

  • Medical Home Care Virtual Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines WhereToNextMED Full time ₱150,000 - ₱250,000 per year

    Medical Home Care Virtual Assistant (Weekend Shift | EST Timezone) Industry: Home Care / Healthcare Schedule: Part-Time | Saturday & Sunday | Full-Day Coverage (EST) Rate: $5/hour Hiring: 2–3 Virtual AssistantsAbout the RoleWe're expanding our team and looking for 2–3 Medical Home Care Virtual Assistants to provide dedicated weekend support for our home...

  • Customer Experience Specialist, Bilingual

    5 days ago

    Manila, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Champion Customer Connections in Two Languages Bring your bilingual expertise to the forefront of customer engagement. Seize an international opportunity where your skills in English and Spanish can make a lasting difference. In this role, you'll deliver world-class support, create positive customer experiences, and help shape the future of digital-first...

  • FB-HC008 | Patient Care Scheduler

    6 days ago

    Manila, National Capital Region, Philippines PEARL Full time ₱1,200,000 - ₱2,400,000 per year

    Job Position: Patient Care Scheduler (Provider Liaison)Work Arrangement: Fully Remote – Based in the Philippines or LATAMJob Type: Full-time, Independent ContractorWork Schedule: Monday–Friday, 9:00 AM to 6:00 PM Eastern TimeAbout Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the...

  • Japanese Bilinguals- with 1year Japanese Bilingual Exp in BPO 100K

    5 days ago

    Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱1,200,000 - ₱1,320,000 per year

    4 Japan HIRING JAPANESE BILINGUALS – EASTWOOD QCWe need 4 Japanese Bilinguals to join a top BPO company in Eastwood₱90,000 – ₱110,000 monthlyQualifications:JLPT N1 or N2 Passer OR grew up/studied in JapanStrong in Keigo (business writing)With 1 year BPO Japanese Bilingual expWilling to work onsite in Eastwood QCCan start ASAPWalk-in applicants...

  • German Bilingual

    5 days ago

    Manila, National Capital Region, Philippines Stark Asia Solutions, Inc Full time

    Job Qualifications:Must have experience in German Bilingual.Work schedule: ShiftingAmenable to work onsite in ManilaJob Type: Full-timePay: Php90, Php120,000.00 per monthWork Location: In person

  • Scheduler with Team Lead Experience

    2 weeks ago

    Manila, National Capital Region, Philippines ClearDesk Full time ₱40,000 - ₱80,000 per year

    Want a remote role where your skills bring structure to busy teams, and your work truly helps people? At ClearDesk, you'll get the flexibility to work from home, the stability of long-term placement, and the chance to be part of something that actually matters.Our Story Starts with People Like YouThe two founders, best friends, were running businesses that...

  • Bilingual Chinese Data Collection Specialist

    3 days ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱600,000 - ₱1,200,000 per year

    This is a remote position. Schedule: Monday – Friday, 9:00 AM – 6:00 PM Pacific (includes 1-hour unpaid break) Client Timezone: Pacific Time Total Weekly Hours: 40 HoursJoin our client's team and put your bilingual Chinese-English skills to work They are seeking detail-oriented professionals with strong data entry and spreadsheet experience. If you have...