Spanish Bilingual CSR

4 hours ago

Manila, National Capital Region, Philippines ROJO Workforce Full time ₱200,000 - ₱250,000 per year

ROJO Workforce
 is looking for a skilled and dedicated 
Spanish Bilingual CSR
 to join our team in providing exceptional support to one of our valued clients.

The Spanish Bilingual CSR must thrive in a fast-paced environment, solve complex and non -traditional challenges while maintaining compliance with company policies. We seek a highly patient and compassionate individual to manage our healthcare account.

What we offer:

  • Equipment provided

  • Competitive Salary

  • Generous HMO coverage for you and 1 free dependent

  • Night differential

  • Temporary work from home set up

Job Description:

  • Make phone calls to other department and answer incoming phone calls promptly in a polite and professional way
  • Gather and input accurate demographic information into electronic health records (address, contact information, insurance provider or self-pay status)
  • Manage schedule of appointment for patients. This includes reviewing of appointment date, time, location and insurance provider with the caller
  • Advise the caller of the items to bring on their appointment. (insurance card, medications, office visit cost and verification of income, if applicable)
  • Remind the patient to arrive 15 to 30 minutes before the scheduled appointment to complete the paperwork. As well as the cancellation and no-show policy
  • Respond to inquiries and provide additional information as needed to deliver a patient-centered service and promote a positive impression of the organization
  • Act as a point of contact between the patient and the Health Center

Qualifications:

  • Fluency in English and Spanish language. Must be able to carry and comprehend Spanish conversation without difficulties. (Spanish language proficiency will be assessed by a Native Spanish Speaker)
  • Healthcare experience in an BPO setting is a plus. Ideally from a medical/dental/behavioral health LOB
  • Must be able to handle confidential and sensitive information
  • Proficient computer skills (i.e. Microsoft Office & Outlook)
  • You must have a work rights in the Philippines. We do not offer sponsorship as of this moment.

Candidates must be residing in Metro Manila or nearby provinces (Bulacan, Cavite, Rizal)

  • Spanish Bilingual Agent

    2 days ago

    Manila, National Capital Region, Philippines Probe CX Full time ₱150,000 - ₱250,000 per year

    PERMANENT WORK FROM HOME URGENT HIRING Sign up here-We're looking for passionate and skilled individuals to join our team as: SPANISH BILINGUAL AGENT CUSTOMER SERVICE REPRESENTATIVE APPOINTMENT SETTERRequirements: Must have excellent English and Spanish communication skills Minimum 3 months of BPO experience/ relevant experience Reliable internet...

  • Spanish Bilingual Agent

    7 days ago

    Manila, National Capital Region, Philippines Balboa Digital Center Services, Inc. Full time ₱240,000 - ₱360,000 per year

    DESCRIPTIONBilingual Customer Service Representatives provide customer service in English and Spanish language.RESPONSIBILITIESCommunicate with customers and provide them with necessary information on various products and servicesHandle both inbound and outbound call programsMake inbound and outbound calls in response to customer inquiriesCapture additional...

  • Spanish-English Bilingual Medical Virtual Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Reproductive Sciences Management Company Full time

    The Spanish-English Bilingual Administrative Assistant provides scheduling and administrative support. The ideal candidate will be responsible for coordinating appointments and meetings, as well as managing various administrative tasks, including medical document management and medical record-keeping.Requirements:● Bachelor's Degree.● Proficient in...

  • Spanish Bilingual Customer Service Representative

    7 days ago

    Manila, National Capital Region, Philippines SupportNinja Full time ₱250,000 - ₱500,000 per year

    Work Set Up:Onsite at The Sactum in Quezon CityTheBilingual Spanish Customer Service Representative L3is responsible for handling complex customer inquiries via any communication channel such as, phone, email and chat and resolving customer issues in a timely and professional manner. This position will also handle escalated inquiries from customers.What does...

  • Banking and Finance Needed with 100k bonus

    2 weeks ago

    Manila, National Capital Region, Philippines Gratitude Inc Full time ₱360,000 - ₱720,000 per year

    PIONEER ACCOUNTJob Title: Spanish BilingualCampaign: Banking and FinanceLocation: Bridgetowne Blvd, Quezon City,Work schedule: TBASalary range: Upto 100K(Depending on the experience)Headcounts: 5Non-negotiable:Only accept Non- Native/Filipino applicants with 2 years BPO Spanish language experience.Other Qualifications: Grade 12/Matric/High School Gr. in any...

  • Spanish Bilingual Medical Assistant

    7 days ago

    Manila, National Capital Region, Philippines BruntWork Full time $70,000 - $120,000 per year

    This is a remote position. Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Orange County, CA Time) Total Weekly Hours: 40 Hours Our client is seeking a Spanish Bilingual Medical Assistant to join their team. You will work closely with physicians and staff to ensure smooth office operations and provide an excellent patient experience. This is a great...

  • Technical Support Engineer – Bilingual Spanish – English Speaking

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time ₱250,000 - ₱500,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Customer Experience Specialist, Bilingual

    2 weeks ago

    Manila, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Champion Customer Connections in Two Languages Bring your bilingual expertise to the forefront of customer engagement. Seize an international opportunity where your skills in English and Spanish can make a lasting difference. In this role, you'll deliver world-class support, create positive customer experiences, and help shape the future of digital-first...

  • Part-time Spanish Speaking HR/Admin Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines MySigrid Full time $40,000 - $60,000 per year

    RequirementsWe are seeking a Remote Bilingual HR/Admin Assistant with fluency in both Spanish and English to join our team. The ideal candidate will have a background in HR or administrative support, particularly within the medical and insurance industries (preferred but not required). The role will focus primarily on payroll preparation, data entry, and...

  • Bilingual Home Care Scheduler

    2 weeks ago

    Manila, National Capital Region, Philippines Pearl Talent Full time ₱900,000 - ₱1,200,000 per year

    As aHome Care Scheduler you will be part of our 24/7 scheduling coverage, managing inbound and outbound requests and ensuring seamless care coordination. You'll work closely with our AI-enhanced platform, stepping in when human judgment and problem-solving are needed.Key ResponsibilitiesManage caregiver schedules, call-outs, and no-shows to ensure continuous...