Call Center Specialist

9 hours ago

Makati City, National Capital Region, Philippines Fixxel | IT Services 💻 Full time ₱600,000 - ₱1,200,000 per year

Company Description

This is a full-time remote role for a Call Center Specialist at Safe Funds Inc. The role will involve providing customer support, handling communication with clients, managing customer service inquiries, working in contact centers, and utilizing computer literacy skills.

Role Description

This is a full-time remote role for a Call Center Specialist. The Call Center Specialist will be responsible for handling customer inquiries, providing exceptional customer service, managing contact center operations, and ensuring rapid response to customer issues. The specialist will also utilize various computer systems to log and address customer requests efficiently.

Qualifications

  • Strong Customer Support and Customer Service skills
  • Excellent Communication skills and experience in Contact Centers
  • High level of Computer Literacy
  • Ability to work independently and remotely
  • Problem-solving skills and attention to detail
  • Prior experience in IT services or a related industry is a plus
  • Bachelor's degree or equivalent work experience in a related field
  • Near native English skills verbal/written (other languages is a plus)

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