Channel Sales Manager

2 weeks ago

Pasig, National Capital Region, Philippines Viva International Food & Restaurants, Inc. Full time ₱600,000 - ₱1,200,000 per year

Job Description:

We are looking for a talented generalist to help us build strategic relationships with Food Delivery & Payment Partners and drive revenue. As a Channel Sales Manager, you will be responsible for owning and growing our most important partners and own brands' relationships.

  • Coordinates with GrabFood, FoodPanda and other Food Delivery & Payment Partners for

o   Sales Growth

o   Online Menu Management

o   Marketing Campaign Executions

o   Operational Implementations

o   Internal Relations within VIVA Foods brands and cross functional support teams' for all implementation requirements of FAD Channels & Payment Partners.

·    Manages day-to-day concerns with the Store Operations' teams for Delivery Channels and Payment Partners.

·    Other Sales Promotions like the Vivamax & Viva One Campaign

·    Also develops strategic action plans for our restaurants to drive measurable, incremental sales.

The day-to-day activities:

o   Relationships building: continuously engage our brands and listening to their needs, feedbacks, and stay in close communications

o   Regular communication with brands. Activate set of services (ad sales, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance

o   Marketing campaign and promotions design: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our brands/customers, which also drive more values back to our partners

o   Driving growth and Higher ROI: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.

o   Ensuring consistency and quality: Have the greatest interest to make sure partners are also maintaining service and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person.

o   Cross-functional relationship: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience

o   Managing team performance: You will be most likely working with a team from a very early stage. It's crucial to help build the team, tools and processes needed to serve, retain and grow our most important merchants.

Qualifications:

· Minimum of 3-5 years' experience of sales business development, account management or operations

· Experienced in handling and dealing with partners (account management experience)

· An exceptional track record of driving revenue through partnerships

· Multi-tasking and able to work under pressure and constantly changing environment

· Proficient in English is a plus

· Passion for the on-demand delivery space, and food delivery in particular

· Comfortable to work using laptop and internet

· Great communication and negotiation skills

Competencies:

· Polished personal presentation with warm, confident and hospitable personality

· Able to work in a high-energy and demanding environment

· Pride and attention to detail.

· Strong organizational and sales skills

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