Senior Specialist, Channel Management, Philippines

Additional Locations:
N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

Purpose
The Purpose of this role is to develop, manage, and maintain relationships with Channel partners and Internal stakeholders (Business & Functions). Build sustainable channel partner strategy and distributor network to support geographical expansion in Philippines and other countries if assigned in the future. The person will be responsible for identifying and onboarding the right channel partner as per business requirements. Ensure compliance related to channel partners and build controls to mitigate risks, build reports and analytics in different areas to provide insight and health of business, conduct channel partner reviews, develop channel of communication and training for channel partner partners. Building system and controls to mitigate risks involved in day-to-day operations of distributors.

Interpersonal and stakeholder management skills are essential for success in this role, as close collaboration with various business and functional departments is required.

Success in this role will be measured by the ability to deliver the tasks in a timely and effective manner to achieve customer satisfaction and contribute to overall business growth

Key Responsibilities
Channel Partner/Distributor Identification and Onboarding

• CP Identification: Identify channel partners (CP) for Philippines to expand market reach. CP includes distributors, dealers, sales and commission agents. Develop and manage comprehensive onboarding processes to adequately train and equip new partners.
• CP Onboarding & Contracting: Develop and manage comprehensive onboarding processes. Ensure global CP requirements and database are maintained on time and accurately according to related SOPs. This includes CP onboarding, renewals and termination. Negotiate terms, pricing, and performance targets etc with CP.

Channel Strategy Development

• Define and implement channel strategies aligned with company growth objectives.
• Identify new distribution avenues and evaluate potential new channels.
• Collaborate with CP and regional teams to create strategy to grow and develop the market in Philippines

Relationship Management

• Building and maintaining strong relationships with Channel partners and key personnel to ensure loyalty and maximize sales opportunities by providing ongoing support. Addressing any concerns or issues they may have promptly and effectively.
• Facilitate communication and negotiations between BSC and CP for business and non-business matters include any conflict resolution.
• Coross functional collaboration with internal (Country & Regional) teams, including sales, marketing, Finance, Compliance, and Supply chain for country strategies.

Compliance, Training And Development

• Ensuring that dealerships comply with all relevant laws, regulations, and company policies. This may include monitoring adherence to contractual agreements, conducting audits, and providing guidance on legal and regulatory requirements.
• Providing training and support to channel partners to ensure they understand the companies policies and operational processes. This may involve conducting workshops, seminars, or providing training in person or virtual.
• Elevate Channel Partner's sales force effectiveness in partnership with respective L&D manager

Reporting analytics & System management

• Implementing and management of DMS (Distributor Management system) to capture and utilize advanced analytics to optimize and pursue business opportunities with local teams and CPs.
• Facilitate audit & monitoring activities involving Channel Partners to ensure data accuracy and compliance of secondary data.
• Gathering and analysis of business information from channel partners including in-hospital sales and inventories.
• Coordinate and help CP work on their forecast to minimize back-orders and service level hits
• Design & implement CPs score card and ranking w.r.t performance, risks and effectiveness

Continuous Improvement

• Stay informed about industry trends, market dynamics, and competitor activities to identify new opportunities and best practices. Proactively seek feedback from distributors and channel partners to identify areas for improvement and implement corrective actions as needed. Work closely with cross-functional teams to streamline processes, optimize resources, and enhance overall efficiency.

Key Competencies, Qualifications & Experience

• 8+ years of experience in Medical Device industry or broader Healthcare Industry/FMCG
• MBA / Post graduate degree in any field preferably business management / administration, marketing
• Experience in managing channel Partners.
• Experience in stakeholder management and project management
• Good communication, presentation, and interpersonal skills.
• Results oriented with the ability to work independently and collaboratively in a fast-paced environment.
• Analytical mindset with proficiency in data analysis and reporting tools
• Self-motivated – Motivating and inspiring others
• Flexible, adaptable but focused and persistent
• Open to travel in and outside country

Requisition ID:
615751

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you