IT Administrator

First Circle, a leading fintech company in the Philippines, is seeking a skilled and experienced IT Administrator to join our team. As an IT Administrator, you will be responsible for managing and maintaining our company's IT infrastructure, ensuring its smooth operation and security.

You will have the opportunity to work with a dynamic and innovative team, supporting our efforts to provide smart banking solutions for SMEs in the Philippines. We are committed to staying at the forefront of technology and driving digital transformation in the financial services industry.

First Circle, founded in 2016, offers SME financing and is dedicated to building smart banking solutions for businesses. We are a trusted partner of the Philippine government and the official Finance Partner of the Department of Trade and Industry (DTI). Additionally, we are a pioneer data provider to the Credit Information Corporation (CIC) and the very first FinTech company to be licensed by the Securities and Exchange Commission (SEC) in the Philippines. With a management team comprised of ex-Morgan Stanley and ex-Bridgewater Associates executives, First Circle is focused on revolutionizing financial services in the region.

Responsibilities

• Manage and maintain the company's IT infrastructure, including hardware, software, and networking systems.
• Ensure the availability and security of the company's data and systems.
• Install, configure, and troubleshoot hardware and software systems.
• Provide technical support to employees, resolving hardware and software issues.
• Manage user accounts and access rights.
• Implement and enforce IT policies and procedures to ensure compliance and security.
• Maintain inventory of IT equipment and software licenses.
• Stay up-to-date with the latest IT trends and technologies, and make recommendations for improvements and enhancements.

Requirements

• Strong knowledge of IT systems, including hardware, software, and networking.
• Strong background in IT asset management, documentation practices, and access reviews.
• Knowledge of security protocols and measures to protect data and systems; Basic understanding of security frameworks such as NIST, CIS, or ISO 27001.
• Hands-on experience with system setup, deployment, and maintenance across PCs, mobile devices, IoT, and endpoint management tools, including patch management.
• Experience in managing and implementing Antivirus (AV) or Endpoint Detection and Response (EDR) solutions.
• Knowledge of onboarding/offboarding workflows and proficiency with automation tools (scripting or no-code).
• Experience with Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.
• Ability to evaluate, test, and implement emerging technologies to strengthen IT operations.
• Relevant certifications (e.g., CompTIA A+, MCSE) would be a plus.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Strong communication and interpersonal skills.

Benefits

• Additional benefits including HMO coverage from day one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more.
• Hybrid work set-up: 2 days per week in BGC office
• Join a team with a deeply collaborative culture - expect support, feedback and friendship.