Front Office Associate

• Go Back

Front Office Associate

General Information Press space or enter keys to toggle section visibility Country/Region

Philippines Province/City Makati City

Hiring Entity New World Makati Hotel Department

Rooms - Front Office Job Type Full-time Permanent

Job Description Press space or enter keys to toggle section visibility The Front Office Associate ensures quality service to the guests throughout their entire stay.

He/she is responsible in performing check-in/ check-out process, assigning rooms, handling reservations, and collaborating with hotel staff. A good candidate should highlight attention to details, communication abilities, basic computer skills and a courteous attitude. The ideal candidate should have actual experience and thorough knowledge in front office operations.

He/she should have a pleasing personality and excellent written and verbal communication skills. The Front Office Associate should have a thorough knowledge in using OPERA System. He/she also oversees all cash register sales and should thoroughly understand and adhere to cashiering tasks like bill/invoice settlement, posting charges to the guest, Foreign currency exchange etc.

He/she must be sales-minded and presents options as well as alternatives to guests and offers assistance in making choices. Other standard responsibilities

Comply with the company policies

Work within all pre-set budgetary limits

Drive and contribute to the overall efficiency of the department

Motivate and develop team members

Maintain the confidentiality and privacy of any confidential documents, matters, and techniques

Should model the Company's culture at all times. Take on other tasks as may be necessary or required About

Us Press space or enter keys to toggle section visibility New World Makati Hotel is a world-class deluxe hotel located in the heart of Makati.

With a thoroughly modern vibe and hints of Oriental influence, the hotel features 578 guestrooms and suites with Residence Club executive floor accommodation, a business center, sophisticated dining options, a well-equipped fitness center with sauna and spa, an outdoor swimming pool, and 1,800 square meters of dynamic function space for meetings and conferences. The hotel is located directly across Greenbelt, the country's premier lifestyle shopping center. It is also nine kilometers from Ninoy Aquino International Airport and within steps of many embassies, as well as Manila's top business addresses and upscale shopping venues.

New World Makati Hotel is part of New World Hotels & Resorts properties, designed for discerning business travelers and vacationers and offers deluxe business hotels and resorts in China and Asia destinations. Every

New World Hotels & Resorts property provides not only a place to stay but also a gateway from the hustle and bustle of city life. Guests will discover a world where the experience is always warm and the care is genuine. Indeed, New World Hotels & Resorts properties are known to be retreats for travelers who desire convenience, privacy and the highest standards of comfort and personalized services.

For more information, visit

• Go Back

Apply Share this job: LinkedIn Facebook X WeChat Email Other jobs Sommelier Hawaii, United States - Hawaii, United States

• United

States of America

• Kona Village Resort, A Rosewood Resort

Wine Director Playa de carmen, Quintana Roo, Mexico - Playa de carmen, Quintana Roo, Mexico

• Mexico
• Rosewood Mayakoba

Wellness Manager (Spa Manager) Hong Kong - Hong Kong

• Hong Kong SAR
• Rosewood Hong Kong

Waiter/Waitress (Vietnamese Only) Vietnam

• New World Phu Quoc Resort

Waiter / Waitress

• Nan Bei Restaurant

Pathum Wan, Krung Thep Maha Nakhon, Thailand - Pathum Wan, Krung Thep Maha Nakhon, Thailand

• Thailand
• Rosewood Bangkok

View all