
Customer Relations Officer
7 days ago
Company Description
Sumisho Motor Finance Corporation is a joint venture company established by Philippine Savings Bank (PSBank) and Sumitomo Corporation (Japan). It provides motorcycle financing to individuals, businesses or organizations at an easy-to-acquire and flexible terms. It is under the direct supervision of the Securities and Exchange Commission (SEC) and guidance of the Bangko Sentral ng Pilipinas (BSP).
Role Description
This is a full-time on-site role for a Customer Relations Officer located in Makati. The Customer Relations Officer will be responsible for managing customer support, ensuring customer satisfaction, and maintaining client relations. Daily tasks will include addressing and resolving customer inquiries, collecting and analyzing customer feedback, and building strong relationships with clients to enhance overall customer experience.
Qualifications
- Strong Interpersonal Skills and Client Relations experience
- Proficient in Customer Support and ensuring Customer Satisfaction
- Analytical Skills for collecting and analyzing customer feedback
- Excellent communication and problem-solving abilities
- Ability to work efficiently on-site in Makati
- Bachelor's degree in Business Administration, Marketing, or related field is a plus
- Experience in the finance or motorcycle industry is advantageous
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