Change Manager

2 weeks ago

Paranaque City, Calabarzon, Philippines Okada Manila Full time

I. MAJOR RESPONSIBILITIES AND DUTIES:

Change Management

  • Oversee and management the Change Management lifecycle, from initiation through planning, execution and post-implementation review
  • Ensure that all changes are logged, assessed, approved, scheduled and implemented following the ITSM policies and procedures
  • Maintain change management policies and procedures and workflows
  • Collaborate with technical teams to identify risks and mitigation strategies, ensuring that changes do not disrupt critical systems or processes
  • Change Advisory Board
  • Coordinate and facilitate the Change Advisory Board meetings, ensuring all necessary stakeholders are involved in the change approval process
  • Ensure that all changes including standard, emergency and normal changes are revised and approved by the appropriate CAB members
  • Maintain records of CAB meetings, decisions and actions taken to improve transparency and accountability

Change Documentation and Reporting

  • Maintain comprehensive records of all changes, ensuring they are properly documented, tracked and reviewed post-implementation
  • Produce detailed change reports, including analysis of change success and failure, change related incidents, and opportunities for process improvement

Audit

  • Ensure all changes are fully documented and aligned with audit standards and compliance regulations
  • Ensure all change related documentation required by different audit exercise are submitted

III. JOB SPECIFICATIONS:

Educational Requirement:

  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • Postgraduate studies or certifications in Change Management (e.g., Prosci, ACMP) are advantageous.

Experience Requirement:

  • Minimum 5 years of experience in change management, business readiness, or IT project coordination.
  • Experience supporting IT projects in hospitality, gaming, or integrated resorts highly desirable.
  • Demonstrated success in stakeholder engagement, communication, and training.
  • Strong background in IT project delivery lifecycles, including ERP, POS, CRM, or hotel systems.

Skills and Attributes:

  • Ability to build relationships and influence across all levels of the organization.
  • Strong facilitation and negotiation skills
  • Experience with vendor contracts, procurement workflows, budgeting, and financial administration.
  • Ability to manage project-related logistics (events, room booking, scheduling, executive briefings).
  • Understanding of IT project methodologies (Agile, Waterfall, Hybrid).
  • Familiarity with ERP, POS, PMS, and ITSM systems.
  • Knowledge of UAT/test coordination and deployment readiness.
  • Exposure to ITIL and IT service management practices.
  • Strong capacity planning and resource management skills.
  • Ability to analyze risks and impacts, and develop mitigation strategies.
  • Proficiency in project tools (MS Project, Jira, Confluence, Smartsheet, Power BI).
  • Exceptional written and verbal communication skills.
  • Ability to prepare executive-ready reports and dashboards.
  • Comfortable delivering training and conducting workshops.

Other Qualifications:

  • Certification in Change Management (Prosci, ACMP) or Project Management (PMP, PRINCE2) is an advantage.
  • Experience in complex, regulated environments with multiple stakeholders.
  • Ability to work under pressure in a fast-paced, 24/7 hospitality and gaming environment.

  • Organizational Development Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines GLACIER MEGAFRIDGE Full time

    Job Summary:The OD Manager drives organizational excellence by developing structures, processes, and programs that align with business strategy. This role leads initiatives in talent acquisition, learning and development, performance management, and culture enhancement to ensure a high-performing and engaged workforce.Key Responsibilities:Organizational...

  • HR Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines House of Hermosa Full time

    Recruitment and Staffing· Develops and executes staffing strategies aligned with the company's objectives.· Oversees the full recruitment cycle, including job postings, screening resumes, conducting interviews, and onboarding new hires.· Works closely with department heads to understand current and future staffing needs.Employee Relations· Serves as the...

  • Fleet Vendor Management Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines 2GO Group Inc. Full time

    Job summary:This role drives the overall vendor performance that focuses on SLA compliance across Operational sites for Fleet and Manpower. Strategy formulation with Procurement for Tender process together with define stakeholders involved. Conduct appropriate studies and benchmarking to establish competitiveness regarding price, features and benefits,...

  • Human Resource Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines House of Hermosa Full time

    Job description:Recruitment and Staffing· Develops and executes staffing strategies aligned with the company's objectives.· Oversees the full recruitment cycle, including job postings, screening resumes, conducting interviews, and onboarding new hires.· Works closely with department heads to understand current and future staffing needs.Employee...

  • Manager, Enterprise Risk Management

    3 days ago

    Paranaque City, Calabarzon, Philippines Bloomberry Resorts and Hotels Inc. Full time

    POSITION SUMMARYThe Enterprise Risk Manager is responsible for leading the organization's risk management framework, ensuring that risks across strategic, operational, financial, and compliance areas are identified, assessed, and mitigated. This role works closely with senior leadership and business units to embed risk awareness into decision-making and...

  • Assistant Store Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Robinsons Supermarket Corporation Full time

    Job DescriptionResponsible for the achievement of the required sales for Gift Certificates (GC). Ensures also that all cashiers are properly trained and knowledgeable of all standard work procedures required in the performance of their functions and ensures the proper scheduling of cashiers; no unnecessary closing of terminals during peak hours. Submits also...

  • Business Development Manager

    16 minutes ago

    Paranaque City, Calabarzon, Philippines DSV - Global Transport and Logistics Full time

    Company DescriptionAt DSV, we ensure supply chains keep moving in a constantly changing world. From small family-run businesses to large global corporations, we provide and manage supply chain solutions daily. With approximately 160,000 employees in over 90 countries, we are committed to delivering excellent customer experiences and high-quality services....

  • Manager, Source-to-Contract, EMEA

    5 days ago

    Paranaque City, Calabarzon, Philippines Johnson & Johnson Innovative Medicine Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • MEPF Manager

    3 days ago

    Paranaque City, Calabarzon, Philippines Megawide Construction Corporation Full time

    Megawide Construction Corporation has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.We are a Quadruple A contractor in the Philippines, and is an innovator in Engineering, Procurement, and Construction (EPC),...

  • MEPF Manager

    2 weeks ago

    Paranaque City, Calabarzon, Philippines ALL ABOUT PEOPLE CONSULTING Full time

    Key Responsibilities:1. Planning & CoordinationLead the overall MEPF planning, scheduling, and execution strategy for assigned projects.Coordinate closely with architects, structural engineers, and design consultants to ensure MEPF plans align with the overall project design.Review and validate MEPF drawings, shop drawings, technical specifications, and...