Customer Service Representative
2 weeks ago
Bohol Offshoring Solutions is currently looking for a Customer Service Executive to work with one of our Australian clients and to be the leader of Philippine offshore accounts admin team.
Job Responsibilities:
- Answer phone calls and attend to the inquiries of the Customers and direct the calls to respective departments and people in the team
- Answer to queries and concerns over Chat from customers;
- First level support for Login Issues;
- Assists in making Company processes and work procedures;
- Other admin and clerical tasks required by the Client.
Job Qualifications:
- 3 years of customer service and/or sales representative experience
- Preferably has 2-3 years BPO experience
- Strong English communication skills
- Familiar with MS office particularly in Excel
- Detail-oriented and organized
- Able to work independently and accurately under general supervision
- Willing to work onsite - Tagbilaran City, Bohol
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