
Ibex Bohol Tagbilaran
1 week ago
Job Description:
We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team
As a Call Center Agent, you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.
Key Responsibilities:
Handle customer concerns and questions via phone calls
Provide accurate information and resolve issues in a timely manner
Document customer interactions using internal systems
Escalate complex issues to the appropriate department when necessary
Maintain a positive and professional tone in every interaction
Qualifications:
At least 18 years old
Completed Senior High School (or High School under the old curriculum)
Good English communication skills
Basic tech knowledge (navigating computers, troubleshooting apps/devices)
Willingness to learn and work in a fast-paced environment
Why Join Us?
Competitive salary + performance bonuses
Paid training and clear career growth path
Supportive team and inclusive culture
HMO and other benefits
Multiple locations hiring nationwide
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