Customer Service Representative

1 day ago


Tagbilaran, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱30,000 per year


We're hiring for detail-oriented and proactive Customer Service Representatives to join a fast-growing team responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and chat
  • Resolve customer issues and complaints with a focus on first-call resolution
  • Maintain accurate and comprehensive records of customer interactions
  • Collaborate with team members to improve customer service processes
  • Provide product and service information to assist customers with their needs
  • Proactively identify opportunities to enhance the customer experience
  • Meet or exceed individual and team performance targets

Required Skills and Qualifications

  • Must have completed at least 2nd year in College, SHS or a 2-year associate degree with or without BPO experience
  • HS Graduates (old curriculum) are welcome provided you have at least 6 months of international BPO experience or 1 year of local BPO experience
  • Must be conversant in both spoken and written English
  • Amenable to work fully on-site in Tagbilaran City, Bohol
  • Amenable to work on shifting schedule
  • Can start ASAP
  • Must be resourceful and able to solve problems while ensuring compliance to processes and policies
  • Able to collaborate with other team members and is receptive to feedback



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