Customer Service Representative

2 weeks ago


Tagbilaran, Central Visayas, Philippines Bohol Offshoring Solutions Inc Full time ₱120,000 - ₱180,000 per year

Bohol Offshoring Solutions is currently looking for a Customer Service Representative to work with one of our Australian clients and to be the leader of Philippine offshore accounts admin team.

Job Responsibilities:

  • Handle incoming phone calls, address customer inquiries, and route calls to the appropriate departments or personnel within company.
  • Respond to customer questions and concerns through the company's chat support platform.
  • Provide first-level support for customer login and access-related issues.
  • Assist in developing and documenting company processes and work procedures.
  • Perform various administrative and clerical tasks as required by the client.

Job Qualifications:

  • At least 1 year of experience in customer service and/or sales roles.
  • Preferably 2–3 years of BPO experience.
  • Excellent English communication skills, both written and verbal.
  • Proficient in Microsoft Office applications, particularly Excel.
  • Detail-oriented, organized, and able to manage multiple tasks effectively.
  • Capable of working independently and accurately with minimal supervision.
  • Willing to work onsite in Tagbilaran City, Bohol.

Project-based: 6-month fixed term

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: In person



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