Process Trainer

About the roleWipro Philippines Inc.' is seeking a highly experienced and skilled Process Trainer to join their team in Cebu City, Cebu. As a Process Trainer, you will be responsible for designing and delivering training programs that equip our customer service representatives with the knowledge and skills required to provide exceptional service to our...

Job Responsibilities:Facilitate classroom and virtual training sessions on product knowledge, call handling, customer service & technical support, sales techniques, and company processes.Assist in designing, developing, and updating training materials in line with business needs, process changes, and sales strategies.Conduct side-by-side coaching, one-on-one...

Position Title: Trainer - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Arrangement: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: College Degree Work Experience: At least 1 year of experience as a TrainerPreferred: Retail background, but open to trainers for any customer...

Overview:Responsible for designing, developing, and delivering training programs to educate employees on specific business processes, tools, and best practices. The main goal is to ensure that team members are equipped with the necessary skills and knowledge to perform their jobs effectively and efficiently. The role allows working with various departments...

Role Purpose:The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team.Position: Process TrainerLocation: Tech Tower, Cebu Business...

Job Description:A Trainer is responsible for facilitating learning and development programs to enhance the skills, knowledge, and performance of employees within an organization. Trainers use various instructional techniques to ensure that participants acquire the required competencies to meet organizational goals and objectives.Key Responsibilities:1....

About the job Call Center Trainer (Cebu)Work Setup: Onsite (Cebu Business Park)Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific,...

**Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

We are looking for a dynamic and experienced Trainer to join our team. The Trainer will be responsible for delivering engaging and effective training programs for new hires and existing employees. This role ensures that agents are equipped with the necessary skills, knowledge, and tools to meet performance standards and deliver exceptional customer...

We're Hiring – Trainer (BPO Account)Location: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPPerks & Benefits:Salary package up to ₱34,000Virtual hiring process20% Night DifferentialHMO on Day 1 + DependentsQuarterly BonusAccount IncentivesQualifications:Minimum 1 year experience as a Trainer...