Process Trainer

Role Purpose:The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team.Position: Process TrainerLocation: Tech Tower, Cebu Business...

About the job Call Center Trainer (Cebu)Work Setup: Onsite (Cebu Business Park)Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific,...

We are looking for a dynamic and experienced Trainer to join our team. The Trainer will be responsible for delivering engaging and effective training programs for new hires and existing employees. This role ensures that agents are equipped with the necessary skills, knowledge, and tools to meet performance standards and deliver exceptional customer...

We're Hiring – Trainer (BPO Account)Location: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPPerks & Benefits:Salary package up to ₱34,000Virtual hiring process20% Night DifferentialHMO on Day 1 + DependentsQuarterly BonusAccount IncentivesQualifications:Minimum 1 year experience as a Trainer...

**Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

Job title: TrainerAccount: Back office Banking & Cards ProcessType of Support: Support, LeadershipWork set up: Onsite at Central Bloc - 15th floor, Cebu CityWork shift: US Business hoursSalary: up to 35K packageStart date: ASAPHeadcount: 1Qualifications: Prefer College Graduates but ok with undergrads with vast exp (ok with 1st yr. undergrad) preferably with...

Qualifications:Minimum 1 year exp as Trainer in a BPO settingGood communication skillsCompleted at least 2nd year college (must have a TOR)Amenable to work onsiteWhat's in it for you?Earn up to 34,000 salary + 20% night differentialQuarterly incentivesHMO on day 1Other perks and benefits will be discussed during the hiring process

About the Role:We are hiring an experienced Insurance Specialist with strong knowledge of the US insurance industry, focusing on personal and/or commercial lines. The ideal candidate has hands-on experience with Applied Epic (Epic) and understands agency workflows from policy administration to client servicing.If you have prior experience in training or...

Position: Communications Trainer (Cebu City) | HybridWork Arrangement: Hybrid (3 days on site in Cebu City, 2 days WFH)Start Date: ASAPAccount Focus: Talent SkillingSupport Type: SupportShift Schedule: 12 PM - 9 PM, with fixed weekends offQualifications:Bachelor's DegreeAt least 1 year of experience as a Trainer in any fieldOpen to process trainers, even...

Process Trainers for Social Meda AccountJob DescriptionDevelop and deliver training modules under specified timelinesManage training class and interdepartmental communication and coordinationUnderstand the process training for one or more verticalsManage databases batch list, scores of agents, etc.Assess performance of trainees and check testsInteract with...