Product and Process Trainer

2 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time

Role Purpose:

The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team.

Position: Process Trainer

Location: Tech Tower, Cebu Business Park

Account: Retail

Shift: Graveyard/Shifting

Work set-up: On-site

Recruitment process: HR Interview, Demo Presentation and OPS Interview

What we need:

-At least 2nd year in college with no back subjects.

-Minimum of 1 year training experience in BPO International set-up.

-Experience handling Retail account is highly preferred.

-Must be amenable to start ASAP.

-Willing to report in Tech Tower, Cebu Business Park.

Job Types: Full-time, Permanent

Pay: Up to Php34,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Highest educational attainment:
  • Total BPO international voice experience:
  • Total Training background in BPO set-up:
  • Unemployed?

Experience:

  • BPO Training : 1 year (Required)

Language:

  • English (Required)

Location:

  • Cebu (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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