Workforce & Quality Expert Manager

Job Title:Workforce & Quality Expert ManagerWork Setup and locationOnsite in TaguigNight Shift ScheduleSalary Package:100, ,000.00 depending on experience and expertiseKey Responsibilities:Workforce Strategy & Planning:Design and manage forecasting models to align staffing with historical trends, business volume, and seasonal changes.Optimize shift...

Workforce Transformation ExpertAt Ernst & Young Advisory Services Sdn Bhd, you'll have the opportunity to develop a career that matches your unique skills and aspirations, with global scale, support, inclusive culture and technology to excel.The ChallengeManaging the global workforce in today's fast-changing and highly disrupted environment is becoming...

Senior Workforce Management ProfessionalAre you a seasoned expert in workforce management looking for a new challenge? We have an exciting opportunity for a Senior Workforce Management Professional to join our team.About the RoleAs a Senior Workforce Management Professional, you will be responsible for providing strategic guidance and support to clients...

Job Title: Organization Development ConsultantJob Summary:We are seeking a skilled Organization Development Consultant to join our team. As an Organization Development Consultant, you will play a key role in helping clients achieve their organizational goals by designing and implementing effective workforce transformation projects.Responsibilities:Leverage...

HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...

Amped HQ is growing fast—and we're on the lookout for top-tier talent.We're not just building a company; we're reshaping what it means to work in outsourcing. With exceptional client and employee retention, Amped HQ is setting a new standard in the industry—combining world-class talent, strong leadership, and cutting-edge systems in an environment that...

Job OverviewWe are seeking experienced professionals to join our workforce management team. The ideal candidate will have a strong background in payroll consulting and be able to manage multiple projects simultaneously.The successful candidate will be responsible for delivering high-quality services to clients, developing strong relationships with key...

Overview of Job ResponsibilitiesTheWorkforce Managerproduces historical reports, interpret what they say, normalize the data, organize it, and store it. Using that history, generate and actual forecast showing volume, handle time and required staff using specific service goals. A micro-forecast (intraday) and a macro-forecast (monthly, annually, etc.) will...

Are you passionate about workforce management and consulting?About the RoleWe are seeking experienced professionals to join our team as Senior Consultants. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in the growth of our PC practice.Your key responsibilities will...

Job Descriptions:Manage the scheduling, forecasting, and real-time tracking of call center staff to ensure smooth operations and meet performance goals.Monitor daily performance and adjust schedules as needed to meet service targets (SLAs and KPIs).Work closely with operations, training, and other teams to align workforce plans with company goals.Ensure...