Collections Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines The HIRD Corp. Full time $60,000 - $100,000 per year

Qualifications:

  • HS/SHS Graduate is acceptable (Bachelor's Degree preferred)
  • Minimum of 6 months of U.S. financial/banking collections experience
  • Background in BPO industry required
  • Experience in Voice Accounts is a must
  • Experience with international outbound collections
  • Background in Travel, Telco, or Financial accounts is a strong advantage
  • Strong English communication and negotiation skills
  • Willing to work on-site and in shifting schedules (if applicable)

Responsibilities:

  • Manage voice-based collections accounts, including international outbound collections, to recover outstanding payments
  • Communicate effectively with customers to negotiate payment plans
  • Maintain accurate records of collection activities and account statuses
  • Collaborate with team members to meet collection targets
  • Ensure compliance with company policies and industry regulations

What We Offer:

  • 20% Night differential and performance bonuses
  • Competitive salary and performance incentives
  • Paid training and continuous development opportunities
  • Career growth opportunities
  • Supportive team culture
  • Comprehensive training and development
  • Full Access to Workplace Amenities

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