Sales Development Representative

2 days ago

Cebu City, Central Visayas, Philippines BENCHMARK365 INC. Full time
Sales Development Representative

Cebu Business Park | Onsite

Full-time | Global MSP Industry

Immediate starters will be prioritized

Are you passionate about building relationships, talking to business leaders, and helping companies discover solutions that transform their operations?

Join Benchmark 365, one of the fastest-growing MSP service providers playing a major role in connecting with MSPs globally.

As a Sales Development Representative, you will be the first point of contact for prospective IT service providers looking to understand the value of partnering with us. You'll nurture leads, engage with MSP owners, educate prospects, and ensure every inquiry receives a world-class experience.

This is a role for someone who loves conversations, learning, research, and helping businesses grow.


What You Will Do
  • Engage inbound prospects and discover their needs to qualify them for the sales team
  • Review and analyze lead background, online profiles, past conversations, and survey responses
  • Conduct short discovery calls to understand their business and establish rapport
  • Educate prospects about Benchmark 365's services, benefits, and pricing
  • Maintain accurate notes and lead statuses in the CRM (HubSpot)
  • Coordinate with internal teams to ensure smooth handovers to Sales and Onboarding
  • Provide insights to Sales & Marketing based on prospect questions and market behavior
  • Help build brand visibility through calls, emails, groups, industry communities & events
  • Support information sessions, webinars, and learning events for prospects
  • Routinely nurture past, present, and future prospects to build strong channel relationships

Who We're Looking For
  • Experience in business coordination, customer success, lead generation, or sales support
  • Excellent English written & verbal communication
  • Strong relationship-building, listening, and questioning skills
  • Highly organized with excellent CRM note-taking and research ability
  • Comfortable speaking with international business owners and IT leaders
  • Resourceful, curious, and thrives in a fast-paced environment
  • Able to multitask across calls, emails, and follow-ups smoothly
  • Willing to work flexible hours to engage with global regions

MSP or IT services exposure is an advantage but NOT required — we provide training.


Why Join Us
  • Work with global IT business owners and gain deep industry knowledge
  • Fun, collaborative workplace just minutes from Ayala
  • Outstanding company culture with A++ morale score
  • Clear career progression into Partner Success, Sales, or Leadership
  • Competitive compensation + HMO with dental + leave benefits

Who Thrives Here

"In 6 months I learned more than I did in years of my past roles." – Esaias, B365

"There's real growth here — I'm on track for a leadership role." – Adam, B365


How to Apply

Click Apply and submit your updated resume to

Immediate starters will be given priority.

Must be willing to work onsite in Cebu Business Park.

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