People Operations

As a People Operations Coordinator, you will play a key role in supporting the HR team by ensuring smooth and efficient HR processes. You will be responsible for maintaining accurate records, supporting employee needs, and contributing to a positive workplace culture. This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving.

What you will do

1. Employee Lifecycle Support

• Maintain and organize HR documents, records, and databases accurately and confidentially.
• Ensure accuracy and completeness of employee records, including personal information, employment history, and benefits enrollment.
• Coordinate with payroll and manage employee onboarding and exit processes.

2. Insurance & Benefits Administration

• Process insurance transactions, EOBs, and invoices.
• Assist with benefits renewals and facilitate employee orientations regarding benefits.

3. Government Compliance & Filing

• Handle SSS, TIN, and other government filings and reimbursements.
• Liaise with government offices to ensure timely and accurate submissions.
• Support HR compliance efforts by ensuring adherence to relevant laws, regulations, and company policies.

4. HR Operations & Support

• Manage employee loan approvals, timekeeping requests, and document requests.
• Serve as a point of contact for employee inquiries and provide assistance with HR-related questions or issues.

5. Recruitment & Employer Branding

• Coordinate job postings and assist in screening candidates.
• Represent the company at job fairs and recruitment events.
• Create visual and written materials to support HR communications and employer branding initiatives.

6. Administrative & Managerial Support

• Arrange travel, schedule meetings, consolidate HR reports, process administrative documents such as invoices, and provide support to senior management.
• Consolidate and generate basic HR reports and data summaries as requested by HR management or other stakeholders.

You will be a great fit if you have:

• A degree in Human Resources, Psychology, Business Administration, or a related field
• At least 1–2 years of experience in general HR, people operations, or administrative support roles
• Strong organizational skills and attention to detail, especially in handling confidential information
• Excellent communication and interpersonal skills, with a service-oriented mindset
• Excellent Excel skills; experience in streamlining processes and project improvement is an advantage
• Proficiency in Microsoft 365 tools (Outlook, Excel, Word, Teams, etc.) and HRIS systems (Workday and ADP)
• Knowledge in creative tools such as Canva is a plus, but not required
• Must be willing to report onsite 3x a week in Clark, Pampanga

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Awards

• FedEx has consistently ranked among the top 20 in the "World's Most Admired Companies" report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World's Most Ethical Companies in 2023

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws.   We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.