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Area Manager
2 weeks ago
The position is responsible for the achievement of targets in terms of Sales, Profit and QSC within the area through the management and/or development of multi-store operations and people that will result in business growth in the area. Strategy Development and DeploymentStudies and scans multi-store trade developments and business situations, including expansion opportunities; develops strategies and proposes expansion sites based on analysis; and directs, monitors and reviews the implementation of these strategies across the area, adjusting them as necessary, in order to ensure the achievement of area targets. Targets AchievementMonitors multi-store levels of target achievement in QSC, profit and sales; analyzes reasons for positive and/or negative variances; develops plans that address areas or items of concern; and coaches store management team in formulating plans or addressing variances in order to achieve area-level targets in each measure of business performance.
Conducts retail trade area scanning and prepares tactical plans, including sales-building initiatives and community relations programs, based on customer and retail trade area profile in order to ensure brand dominance in the area. Audits and rates stores within the area regularly against Quality, Service and Excellence (QSC) standards; checks execution of new products in a timely manner; maintains high level of QSC delivery to guests; and reviews QSC and Business Plan of the restaurant at the start of the year in order to ensure total area annual QSC performance. Monitors properly all cost structure of a restaurant team; ensures understanding of the reasons for variances; and develops creative and/or innovative plans to address negative variances on cost items in order to ensure achievement of restaurant's profitability target.
Creates local marketing plan for the area and checks its execution, together with that of the SBU marketing plan; and checks New Product Launch execution per restaurant in order to ensure total area sales target achievement. Operational AdministrationDecides on all restaurant operational concerns in the area, including CAPEX; coaches store management team in the implementation of operational processes; and recommends restaurant renovations and any appropriate action related to it in order to ensure operational efficiency.
Deploys improvements across the area and monitors results of these improvements in order to ensure their support in the achievement of targets. OthersPerforms other job or expertise related assignments in order to develop one's self and/or share one's expertise resulting in support for operational efficiency. JOB QUALIFICATIONS:EducationCollege graduate preferably in Hotel and Restaurant Management, Business related course, Behavioral Science and Industrial Engineering courses.
ExperienceAt least 6 years store operations management experience in a quick service restaurant (QSR) industry. Licenses/Certifications/TrainingsTraining on advance-level of business strategy development and training on advance-level of profit management and financial analysis related programs. Working ConditionsBe able to perform well even under pressure or opposition.
Can work on shifting schedule. Can work long hours/during holidays and special occasions. Willing to be assigned in other areas/handle the following areas: Pasig, Mandaluyong, Makati.
