Customer Service Representative

1 day ago

Calamba, Calabarzon, Philippines NEXTVAS INC. Full time ₱180,000 - ₱240,000 per year

We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and delivering exceptional service. If you have strong communication skills, a problem-solving mindset, and a passion for helping others, we want to hear from you

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or social media promptly and professionally.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer issues effectively, ensuring high satisfaction levels.
  • Maintain detailed and accurate records of customer interactions in the CRM system.
  • Escalate complex issues to the appropriate team or supervisor as needed.
  • Stay up-to-date with company offerings, processes, and industry best practices.
  • Contribute to a positive team environment by collaborating with colleagues and sharing insights.

Qualifications:

  • High school diploma or equivalent (college degree preferred).
  • Proven experience in a customer service or related role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using CRM software and basic computer applications.
  • Ability to manage multiple tasks and prioritize effectively.
  • Empathy, patience, and a customer-first attitude.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive, inclusive, and collaborative work environment.
  • Comprehensive training to ensure your success in the role.
  • HMO coverage

Job Type: Full-time

Pay: Php15, Php17,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Location:

  • Calamba City (Preferred)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Calamba, Calabarzon, Philippines NEXTVAS INC. Full time ₱240,000 - ₱480,000 per year

    We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and delivering exceptional service. If you have strong communication skills, a problem-solving mindset, and a passion for helping others, we want to...

  • Customer Service Representative

    3 days ago

    Calamba, Calabarzon, Philippines Gabriel Water Works Services Full time ₱150,000 - ₱250,000 per year

    QUALIFICATIONS:-Graduate of any 4-year course-Experience in Customer Service is an advantage (at least 6 months)-Excellent in communication skills-Strong customer service skills-Can provide solutions to any related problems of clients-Ability to remain calm under pressure-Must be living in nearby areas, Calamba City Laguna-Can start immediatelyJob Types:...

  • Customer Service Representative

    1 day ago

    Calamba, Calabarzon, Philippines Verto Network Solutions Inc. Full time ₱150,000 - ₱250,000 per year

    Job description:Willing to work on-site.Can start ASAP100% email support only, no calls, no chat.Provides prompt and efficient service to customers through email.Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.Works with multiple technology applications and features to resolve customer...

  • Customer Service Support

    1 day ago

    Calamba, Calabarzon, Philippines MICROPRECISION CALIBRATION INC Full time ₱200,000 - ₱400,000 per year

    Graduate of Business, Marketing or related field.Excellent communication skills, polite, confident and friendly in dealing with clients.A commitment to excellent customer service.Competency in Microsoft applications.Able to work comfortably in a fast paced environment.Highly self-motivated and able to handle pressure.Fresh graduates are welcome to...

  • Customer Service Representative

    2 weeks ago

    Calamba, Calabarzon, Philippines Micro-Mechanics Technology International, Inc. Full time ₱800,000 - ₱1,200,000 per year

    About usOur mission is to provide our customers with "Perfect Parts and Tools, On Time, Every Time", based on scalable, repeatable and cost-effective manufacturing processes. We design, manufacture and market a complete range of consumable parts and tooling used in the assembly and testing of semiconductors. These include Rubber pick-up tools, Tungsten...

  • Customer Service

    2 weeks ago

    Calamba, Calabarzon, Philippines The VITO Group Careers Full time ₱480,000 - ₱1,000,000 per year

    The Customer Service Assistant – Supply Chain Support is responsible for managing stock allocation, preparing sales and inventory reports, processing orders and samples, and supporting communication with Regional Sales/ Senior Territory Manager. This role ensures efficient coordination between warehouses and sales teams, contributing to smooth supply chain...

  • Field Sales Representative

    2 weeks ago

    Calamba, Calabarzon, Philippines Private Advertiser Full time ₱250,000 - ₱750,000 per year

    About the role We are seeking a talented Field Sales Representative (Oils and Lubricants) to join our team in Laguna, Calabarzon. This full-time role will involve representing our company's range of premium oils and lubricants to a diverse customer base, driving sales growth and strengthening relationships in the local market.What you'll be doingProspecting...

  • Sales Representative

    1 week ago

    Calamba, Calabarzon, Philippines Pet Specialists Full time ₱80,000 - ₱120,000 per year

    As a Sales Representative in the Agri-Trade Channel, you will be responsible for identifying new business opportunities, managing client accounts, and driving sales growth within the region.Key Responsibilities:Develop and implement sales strategies to achieve targets and increase market share.Establish and maintain strong relationships with existing and...

  • Service Crew

    7 days ago

    Calamba, Calabarzon, Philippines R. Lapid's Foods Corp. Full time ₱31,200 per year

    Responsibilities:Provide the customers with prompt and friendly service to ensure customer satisfaction.Helps increase store sales through proper use of selling techniques.Responsible for the stocking of supplies, cleaning and maintenance of equipment and surfaces in the service area in accordance to company's standards.Willing to work longer hours and...

  • Customer Technical Support

    3 days ago

    Calamba, Calabarzon, Philippines Power Factors Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionPower Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power...