Customer Service

6 hours ago

Calamba, Calabarzon, Philippines The VITO Group Careers Full time ₱480,000 - ₱1,000,000 per year

The Customer Service Assistant – Supply Chain Support is responsible for managing stock allocation, preparing sales and inventory reports, processing orders and samples, and supporting communication with Regional Sales/ Senior Territory Manager. This role ensures efficient coordination between warehouses and sales teams, contributing to smooth supply chain operations and customer satisfaction.

Key Responsibilities:

  • Process sales orders for Rice Seeds and Corn Seeds accurately and timely.
  • Monitor sales performance and report sales data for Rice Seeds and Corn Seeds.
  • Manage processing of sample orders for Crop Protection, Rice Seeds, and Corn Seeds.
  • Handle processing of free-of-charge goods (e.g., Tandem ng Taniman - Roundup).
  • Send billing documents (sales invoices and credit notes) to customers to facilitate timely collections.
  • Process sales returns and product replacements, ensuring accuracy and adherence to policies
  • Address product complaints and coordinate replacements through the inquiry system (Inq-quest - Intelex system).
  • Provide accurate and timely documents and reports for internal and external stakeholders.
  • Coordinate with relevant departments to resolve customer questions, issues, and disputes, ensuring proper follow-up.
  • Support and execute additional tasks as assigned within the SCM organization.

Qualifications:

  • Bachelor's degree or equivalent experience in Business, Supply Chain, Agriculture, or related fields preferred.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational skills.
  • Proficiency in Microsoft Office and SAP order processing systems/ Intelex System
  • Ability to work collaboratively in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: Php20, Php23,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Laguna: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you familiar with SAP Ordering Processing?
  • How much is your expected salary?
  • How soon can you start?

Willingness to travel:

  • 100% (Required)

Work Location: In person

  • Customer Service Specialist

    4 weeks ago

    Calamba, Calabarzon, Philippines Straive Full time

    Key Responsibilities:Respond to customer inquiries via phone, email, live chat, and in-person.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.Maintain detailed records of customer interactions, transactions,...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines Ueno Container Logistics, Inc Full time ₱400,000 - ₱600,000 per year

    Join the dynamic team at Ueno Container Logistics, Inc as a Customer Service Representative. In this full-time position based in Calamba City, Laguna, you will be the vital link between our organization and our valued customers, ensuring exceptional service and support. As a Customer Service Representative, you will play a key role in maintaining strong...

  • Customer Service Specialist

    6 days ago

    Calamba, Calabarzon, Philippines Straive Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Respond to customer inquiries via phone, email, live chat, and in-person.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.Maintain detailed records of customer interactions, transactions,...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines mp global services Full time ₱150,000 - ₱250,000 per year

    Bachelor's DegreeAt least 1-2 years experience as Customer Service RepresentativeStrong interpersonal and communication skillsAbility to work in a fast-paced environmentAble to multitask and work under pressureAmenable to work on a permanent night shiftJob Types: Full-time, PermanentBenefits:Company eventsPay raisePromotion to permanent...

  • Customer Service Specialist

    3 weeks ago

    Calamba, Calabarzon, Philippines Xylem Full time

    OverviewXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Customer Service Specialist

    6 days ago

    Calamba, Calabarzon, Philippines Xylem Full time ₱900,000 - ₱1,200,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Customer Service Specialist

    6 days ago

    Calamba, Calabarzon, Philippines Xylem Full time ₱400,000 - ₱1,200,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Customer Service Representative

    2 days ago

    Calamba, Calabarzon, Philippines Micro-Mechanics Technology International, Inc. Full time ₱800,000 - ₱1,200,000 per year

    About usOur mission is to provide our customers with "Perfect Parts and Tools, On Time, Every Time", based on scalable, repeatable and cost-effective manufacturing processes. We design, manufacture and market a complete range of consumable parts and tooling used in the assembly and testing of semiconductors. These include Rubber pick-up tools, Tungsten...

  • Customer Service Assistant

    6 days ago

    Calamba, Calabarzon, Philippines The VITO Group Careers Full time ₱250,000 - ₱500,000 per year

    The Customer Service Assistant – Supply Chain Support is responsible for managing stock allocation, preparing sales and inventory reports, processing orders and samples, and supporting communication with Regional Sales/ Senior Territory Manager. This role ensures efficient coordination between warehouses and sales teams, contributing to smooth supply chain...

  • Customer Service Rep

    1 week ago

    Calamba, Calabarzon, Philippines Afni, Inc. Full time ₱288,000 - ₱336,000 per year

    Afni Philippines is looking for Inbound Sales Representatives to support our company in SM Santa Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service.*The 4x11 (4 days a week, 11 hours a day, including breaks) schedule starts in production and may change based on business requirements. Training...