Service and Parts Supervisor

3 days ago

San Fernando, Central Luzon, Philippines Laus Group of Companies Full time ₱400,000 - ₱1,200,000 per year
  • Implements and achieve the approved daily, monthly and annual targets.
  • Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
  • Reviews the Aftersales performance and conduct forecasting of targets for approval.
  • Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
  • Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.
  • Ensures that all service request of customer are properly documented through Repair Order reconciled with other supporting documents.

JOB SPECIFICATIONS:

  • Graduate of Automotive Technology, Mechanical Engineering or equivalent.
  • At least 4 year(s) of working experience in the related field is required for this position.
  • Excellent Customer-Relations/Customer-Handling skills.
  • Possess at least a valid Non Professional driver's license.
  • Willing to be assigned in San Fernando, Pampanga.

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