Customer Experience

5 days ago

San Juan, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱200,000 - ₱240,000 per year

Join our frontline team and help elevate patient experience by supporting Prima — our clinic-based health products and services. If you're passionate about service, sales, and wellness, this role is for you.

What You'll Do

As a Product Representative, you'll play a key role in ensuring patients enjoy a smooth and supportive experience throughout their journey with us — from inquiry to post-care follow-up.

Daily Responsibilities:

  • Assist patients with inquiries about Prima products and services
  • Process payments for Prima packages
  • Endorse Prima members to the CCR queue
  • Prepare and submit product reports
  • Conduct follow-up with patients' post-procedure
  • Assist with admin tasks and promotional activities as needed

Qualifications

Education:

  • Graduate of ANY 4-year course

Experience/Knowledge:

  • Customer service or admin background preferred
  • Familiar with healthcare systems, e-records, or clinic processes

Skills:

  • Computer-proficient
  • Excellent interpersonal and communication skills
  • Organized, flexible, and detail-oriented

Traits:

  • Pleasing personality
  • Fast learner and positive team player
  • Willing to work on a rotational shifting schedule (5-day work week with no fixed days off)

What's in It for You?

We offer competitive and meaningful benefits because we value our team:

  • Guaranteed up to 15th Month Pay
  • Quarterly Rice Subsidy
  • Medicine Benefit
  • HMO Coverage with dependents
  • Life Insurance
  • Convertible Leave Credits

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview.

Already submitted this form before? No need to resubmit. We'll review your past responses.

Ready to join us?

Make a difference in everyday healthcare—apply today

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Education:

  • Bachelor's (Required)

Work Location: In person

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