Customer Experience
5 days ago
Join our frontline team and help elevate patient experience by supporting Prima — our clinic-based health products and services. If you're passionate about service, sales, and wellness, this role is for you.
What You'll Do
As a Product Representative, you'll play a key role in ensuring patients enjoy a smooth and supportive experience throughout their journey with us — from inquiry to post-care follow-up.
Daily Responsibilities:
- Assist patients with inquiries about Prima products and services
- Process payments for Prima packages
- Endorse Prima members to the CCR queue
- Prepare and submit product reports
- Conduct follow-up with patients' post-procedure
- Assist with admin tasks and promotional activities as needed
Qualifications
Education:
- Graduate of ANY 4-year course
Experience/Knowledge:
- Customer service or admin background preferred
- Familiar with healthcare systems, e-records, or clinic processes
Skills:
- Computer-proficient
- Excellent interpersonal and communication skills
- Organized, flexible, and detail-oriented
Traits:
- Pleasing personality
- Fast learner and positive team player
- Willing to work on a rotational shifting schedule (5-day work week with no fixed days off)
What's in It for You?
We offer competitive and meaningful benefits because we value our team:
- Guaranteed up to 15th Month Pay
- Quarterly Rice Subsidy
- Medicine Benefit
- HMO Coverage with dependents
- Life Insurance
- Convertible Leave Credits
Next Steps: Required Application Form
To be considered for this role, please complete the following form:
Note: Failure to fill out the form may result in your application not being considered for interview.
Already submitted this form before? No need to resubmit. We'll review your past responses.
Ready to join us?
Make a difference in everyday healthcare—apply today
Job Type: Full-time
Pay: From Php20,000.00 per month
Benefits:
- Health insurance
- Life insurance
Education:
- Bachelor's (Required)
Work Location: In person
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