
Customer Service
1 day ago
The primary person in-charge of managing customers concerns with the objective of maintaining positive customer relationship, oversees and manages the complete process, from customer orders being placed to the products being delivered to the customer.
To answer customer questions by phone, email, social media or walk-in client in a timely manner.
Responsible in the order management cycle from order capturing, tracking, and fulfillment of customers' orders.
Communicate with consumers/customers and responds promptly to complaints related to products or services.
Coordinate with the different departments to address complaints related to products and services.
Follow-up customer call when necessary.
Submits weekly report to provide updates and progress reports in all open and pending customers inquiries.
Adhere to any other duties and ad-hoc tasks as assigned by superior.
Qualification: Education/Experience:
- Candidate must possess at least a Bachelor's/College Degree or Level in Marketing, Business or any related field.
- Preferably experience in food manufacturing or FMCG.
- At least 1-2 years relevant experience in Customer Service.
- Proficient with Microsoft Office Applications
- Strong verbal and communication skills.
Work Ethics:
- Must have a good leadership, communication, coordination, and management competencies.
- Adaptive to start-up environment.
- Can start immediately
-
Customer Service Supervisor
24 hours ago
San Juan, National Capital Region, Philippines Whiteplane Inc. Full time ₱200,000 - ₱300,000 per yearJob Overview: Customer Service Supervisor – Front Desk (After Sales)The Customer Service Supervisor – Front Desk (After Sales) is responsible for leading the day-to-day operations of the front desk team to ensure a seamless and satisfying after-sales experience for customers. This role involves supervising staff, resolving escalated concerns, and...
-
Customer Service Supervisor
23 hours ago
San Juan, National Capital Region, Philippines Whiteplane, Inc. Full time ₱800,000 - ₱1,200,000 per yearJob Overview: Customer Service Supervisor (Front Desk) Customer Service Supervisor processes complaints and issues related to Dyson products or services. They ensure customer satisfaction by meeting customer needs in courteous and timely manner. In addition, to enhance customer experience, they help customer's complete purchases, upgrades/returns and...
-
Customer Service Representative
24 hours ago
San Juan, National Capital Region, Philippines Farm Fresh Milk Incorporated Full time ₱20,000 - ₱25,000 per yearThe primary person in-charge of managing customers concerns with the objective of maintaining positive customer relationship, oversees and manages the complete process, from customer orders being placed to the products being delivered to the customer.To answer customer questions by phone, email, social media or walk-in client in a timely manner.Responsible...
-
Customer Service Representative
24 hours ago
San Juan, National Capital Region, Philippines AVOLUTION, INC. Full time $30,000 - $50,000 per yearAbout the role Join the dynamic team at AVOLUTION, INC.' as our Customer Service Representative. In this full-time position based in San Juan City Metro Manila, you will be the friendly face of our company, providing exceptional customer support and contributing to our continued growth and success.What you'll be doingRespond to customer inquiries and...
-
Customer Service Representative
1 day ago
San Juan, National Capital Region, Philippines ONIS CORPORATION Full time ₱27,000 per yearWe're looking for customer-focused individuals to join our team As a Customer Service Representative (Inbound Soft Retention), you'll speak with customers who are thinking about canceling their accounts. Your job is to understand their concerns, offer helpful solutions, and provide refunds or discounts when needed.Responsibilities:Talk to customers who want...
-
Customer Service Representative
1 day ago
San Juan, National Capital Region, Philippines Onis Global Full time ₱27,000 per yearWe're looking for customer-focused individuals to join our team As a Customer Service Representative (Inbound Soft Retention), you'll speak with customers who are thinking about canceling their accounts. Your job is to understand their concerns, offer helpful solutions, and provide refunds or discounts when needed.Responsibilities:Talk to customers who want...
-
Customer Service Representative
1 day ago
San Juan, National Capital Region, Philippines Workscale Resources Inc. Full time ₱180,000 - ₱240,000 per yearJob Summary :We are looking for dedicated and customer-oriented individuals to join our Local Account team as Customer Service Representatives/Call Center Agent. This role involves handling inbound calls and assisting customers with order verification and product inquiries in either Tagalog or English.Sched - Day shiftKey Responsibilities:Handle inbound...
-
Cashier/Customer Service
24 hours ago
San Juan, National Capital Region, Philippines Ws Manpower Corp. Full time ₱18,000 - ₱19,000 per yearResponsibilities:Customer Service:Greeting and Welcoming: Cashiers are often the first point of contact, so they must create a positive impression with a friendly and professional demeanor.Handling Inquiries: Answering questions about the menu, specials, or restaurant policies.Resolving Complaints: Addressing customer concerns promptly and courteously,...
-
Customer Service Representative
1 day ago
San Juan, National Capital Region, Philippines Power Mac Center Full time ₱600,000 - ₱1,200,000 per yearCompany DescriptionPower Mac Center, established in 1994, is a leading Apple Premium Reseller in the Philippines. With over 30 years of experience and 130+ retail stores nationwide, the company provides a wide range of Apple products and services including premium accessories, Apple supplements, and wearable technology.JOB SUMMARYThis position handles voice...
-
Operations & Customer Service Officer
4 weeks ago
San Juan, National Capital Region, Philippines JLPY MANPOWER AGENCY Full time• Handle and respond to customer inquiries via phone, email, and messaging platforms• Understand customer needs and ensure timely resolution of issues• Liaise with internal teams (logistics, product, after-sales, etc.) to ensure service quality• Assist in order processing, returns, and basic operational tasks