Customer Service

6 days ago

San Juan, National Capital Region, Philippines Farm Fresh Milk Incorporated Full time ₱40,000 - ₱60,000 per year

The primary person in-charge of managing customers concerns with the objective of maintaining positive customer relationship, oversees and manages the complete process, from customer orders being placed to the products being delivered to the customer.

  1. To answer customer questions by phone, email, social media or walk-in client in a timely manner.

  2. Responsible in the order management cycle from order capturing, tracking, and fulfillment of customers' orders.

  3. Communicate with consumers/customers and responds promptly to complaints related to products or services.

  4. Coordinate with the different departments to address complaints related to products and services.

  5. Follow-up customer call when necessary.

  6. Submits weekly report to provide updates and progress reports in all open and pending customers inquiries.

Adhere to any other duties and ad-hoc tasks as assigned by superior.

Qualification: Education/Experience:

  • Candidate must possess at least a Bachelor's/College Degree or Level in Marketing, Business or any related field.
  • Preferably experience in food manufacturing or FMCG.
  • At least 1-2 years relevant experience in Customer Service.
  • Proficient with Microsoft Office Applications
  • Strong verbal and communication skills.

Work Ethics:

  • Must have a good leadership, communication, coordination, and management competencies.
  • Adaptive to start-up environment.
  • Can start immediately

  • Customer Service Supervisor

    6 days ago

    San Juan, National Capital Region, Philippines Whiteplane Inc. Full time ₱240,000 - ₱360,000 per year

    Job Overview: Customer Service Supervisor – Front Desk (After Sales)The Customer Service Supervisor – Front Desk (After Sales) is responsible for leading the day-to-day operations of the front desk team to ensure a seamless and satisfying after-sales experience for customers. This role involves supervising staff, resolving escalated concerns, and...

  • Customer Service Representative

    2 weeks ago

    San Juan, National Capital Region, Philippines AGVILL RESOURCES INC Full time ₱80,000 - ₱120,000 per year

    About the role We are seeking a motivated Customer Service Representative to join our team at the Sta. Mesa site of AGVILL RESOURCES INC'. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. This is a full-time position based in San Juan City Metro Manila.What you'll be...

  • Customer Service Representative

    6 days ago

    San Juan, National Capital Region, Philippines Farm Fresh Milk Incorporated Full time ₱20,000 - ₱25,000 per year

    The primary person in-charge of managing customers concerns with the objective of maintaining positive customer relationship, oversees and manages the complete process, from customer orders being placed to the products being delivered to the customer.To answer customer questions by phone, email, social media or walk-in client in a timely manner.Responsible...

  • Customer Service Representative

    6 days ago

    San Juan, National Capital Region, Philippines ONIS CORPORATION Full time ₱324,000 - ₱972,000 per year

    We're looking for customer-focused individuals to join our team As a Customer Service Representative (Inbound Soft Retention), you'll speak with customers who are thinking about canceling their accounts. Your job is to understand their concerns, offer helpful solutions, and provide refunds or discounts when needed.Responsibilities:Talk to customers who want...

  • Customer Service Intern

    1 week ago

    San Juan, National Capital Region, Philippines ECOSHIFT CORPORATION Full time ₱200,000 - ₱400,000 per year

    Job Summary:The Customer Service Intern will assist the team in verifying client information, encoding data accurately into the company system, and supporting customer service operations. This role aims to provide hands-on experience in client management, data handling, and customer communication while maintaining confidentiality and accuracy in all...

  • Customer Service Representative

    2 weeks ago

    San Juan, National Capital Region, Philippines AYSN Group of Companies Full time ₱250,000 - ₱500,000 per year

    Job description:Job Summary:We are looking for an Customer Service Representative to join our team in the retail sales of household appliances. The role involves assisting customers with product inquiries, sales support, and after-sales service to ensure a positive shopping experience. The ideal candidate is approachable, detail-oriented, and passionate...

  • Customer Service Representatives

    4 days ago

    San Juan, National Capital Region, Philippines Workscale Resources Incorporated Full time ₱150,000 - ₱250,000 per year

    We are looking for dedicated and customer-oriented individuals to join our Local Account team as Customer Service Representatives/Call Center Agent. This role involves handling inbound calls and assisting customers with order verification and product inquiries in either Tagalog or English.Sched - Day shiftKey Responsibilities:Handle inbound customer calls in...

  • Customer Service Representative

    6 days ago

    San Juan, National Capital Region, Philippines Onis Global Full time ₱27,000 per year

    We're looking for customer-focused individuals to join our team As a Customer Service Representative (Inbound Soft Retention), you'll speak with customers who are thinking about canceling their accounts. Your job is to understand their concerns, offer helpful solutions, and provide refunds or discounts when needed.Responsibilities:Talk to customers who want...

  • Customer Service Representative

    6 days ago

    San Juan, National Capital Region, Philippines Workscale Resources Inc. Full time ₱144,000 - ₱240,000 per year

    Job Summary :We are looking for dedicated and customer-oriented individuals to join our Local Account team as Customer Service Representatives/Call Center Agent. This role involves handling inbound calls and assisting customers with order verification and product inquiries in either Tagalog or English.Sched - Day shiftKey Responsibilities:Handle inbound...

  • Customer Service Representative

    6 days ago

    San Juan, National Capital Region, Philippines Power Mac Center Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionPower Mac Center, established in 1994, is a leading Apple Premium Reseller in the Philippines. With over 30 years of experience and 130+ retail stores nationwide, the company provides a wide range of Apple products and services including premium accessories, Apple supplements, and wearable technology.JOB SUMMARYThis position handles voice...