Operations Support Manager

2 days ago


Mandaluyong City, National Capital Region, Philippines Personal Full time ₱900,000 - ₱1,200,000 per year

Job Summary

The position is primarily responsible for the actual conduct of User Acceptance Tests (UAT) for various systems and its enhancements related to outgoing transactions ,interchange, incoming retrievals and chargeback, based on specific assignment.

Responsibilities

  • Ensures UAT performed is timely, complete and accurate based on the business requirements or mandated change documents, prior to implementing the system / enhancements in production.

  • Assists in reviewing the Systems prepared test plans, verifying that the same contains specific deliverables by Business Operations Support Unit and other concerned / responsible units.

  • Prepares comprehensive test scripts and selection of test accounts.

  • Provides inputs in the preparation of pre-implementation and actual deployment communication to targeted users, including feedback mechanism on change impact.

Qualifications

  • Graduate of any 4 year Business or Information Technology course.

  • Minimum of 3 years experience in the operations function of an international credit card company covering both issuing and acquiring areas.

  • With good communication skills.

  • Must be willing to be assigned in Ortigas.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability Requisition ID: 1457


  • Team Manager

    2 days ago


    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time $40,000 - $80,000 per year

    As a Team Manager, you will be at the forefront of our daily operations, ensuring smooth workflows, meeting client benchmarks, and driving productivity to achieve revenue targets.Primary Responsibilities:Establish and implement productivity standards and operational strategies.Ensure daily productivity goals are met and target revenues are achieved.Maintain...


  • Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time

    ResponsibilitiesWorking as part of a dedicated team, you will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below. In-house support will be always available along with regular opportunities for ongoing external education and professional...


  • Mandaluyong City, National Capital Region, Philippines Fusion CX Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:TheOperations Manager for Chat Support (Telecom Sales Account)is responsible for leading the end-to-end operations of a sales-driven chat support team. This role focuses on achieving sales conversion targets, maintaining superior customer experience, and ensuring efficient delivery of chat-based services for a leading telecommunications client....


  • Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time ₱40,000 - ₱80,000 per year

    ResponsibilitiesYou will be required to assist in all aspects of the mortgage broking and lending administrationprocesses, which may at times extend beyond the duties listed below.Managing the day-to-day loan process daily, such as following up to chase outstanding documentation,packaging loans, and liaising with lenders to efficiently support your clients'...


  • Mandaluyong City, National Capital Region, Philippines Support Services Group Full time $40,000 - $80,000 per year

    Are you a visionary leader with a passion for excellence and a talent for developing top-tier talent? We are looking for a Training and Quality Manager to elevate our team's performance, ensure operational excellence, and drive continuous improvement.In this pivotal role, you will lead our quality assurance and training initiatives, setting the highest...


  • Mandaluyong City, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱400,000 per year

    Working ConditionsHybrid set up (2-3 days onsite)Morning Shift6months project based (open for extension and absorption)laptop providedLaunchpad building, MandaluyongASAPDuties and ResponsibilitiesMonitor and process daily card transactions (debit, credit, prepaid) to ensure accuracy and timely posting.Investigate and resolve card-related issues such as...


  • Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Keep the World Moving-One Operation at a Time Be the backbone of global business success by powering smooth workflows, seamless coordination, and process efficiency that drives customer satisfaction. Join a team that values precision, collaboration, and balance. This is your opportunity to make your mark in global operations-optimizing processes, supporting...

  • Operations Manager

    1 week ago


    Mandaluyong City, National Capital Region, Philippines CD Extreme OPC Full time ₱900,000 - ₱1,200,000 per year

    Here at CD EXTREME OPC, we are committed to excellence through collaboration, integrity, and forward-thinking innovation. Our focus is on delivering exceptional experiences—for our customers and our team.Our MissionWe work together to drive progress, guided by honesty and accountability. By embracing innovation and continuous improvement, we're shaping...


  • Mandaluyong City, National Capital Region, Philippines PENBROTHERS Full time ₱900,000 - ₱1,200,000 per year

    About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleThe IT Operations Manager will oversee all IT operations, manage a team...

  • Operations Manager

    2 days ago


    Mandaluyong City, National Capital Region, Philippines PREMIER FOOD CHOICE INTL Full time ₱1,200,000 - ₱2,400,000 per year

    We're hiring an Operations Manager to lead and scale our supply chain, warehousing, logistics, and distribution operations. You'll work side-by-side with Top Management and key leaders to ensure our meat products move efficiently from port to plate.Lead Supply Chain & Logistics: Own and optimize inbound and outbound flows — ensure timely, accurate, and...