Broker Admin Support

12 hours ago

Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time

Responsibilities

Working as part of a dedicated team, you will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below. In-house support will be always available along with regular opportunities for ongoing external education and professional development.

Responsibilities:

· Daily you will manage the day-to-day loan process, such as follow-ups chasing outstanding documentation, loan packaging and liaise with lender to efficiently support your clients processes.

· Package loans for clients as directed by management, from inception through to settlement.

· You will be ordering valuations, credit reports and managing any requests for further information from the lender while keeping your client fully informed, on an online basis.

· You will be fully trained in the specific requirements, and you will be responsible to prioritize you daily workload.

· We always encourage continuous improvement and team development Improving internal tasks and procedures, client communication, ensure high level of product and lender policy knowledge.

Requirements

· A higher education degree is preferred.

· Experience in Apply Online is essential.

· Infynity experience essential.

· Hubspot knowledge preferred but not essential.

· 2 Years or more experience in the Australian lending industry

· Knowledge of current Australian lender policies and capacity to stay on top of lender and market policy movements is an advantage.

· Honest, reliable, and hardworking is essential.

· Strong problem solving, and mathematical skills are required. Think outside the box and a strong desire to solving problem is required for this position.

· Strong communication skills (verbal and written) are required. You will be required to deal with vendors via email and phone daily.

Join our team and enjoy these benefits & perks:

Medical, dental, and life insurance from day one

Paid vacation and sick leave (with quarterly conversion)

Competitive salary and annual appraisals

Financial assistance program

Mandatory government benefits and 13th-month pay

Complimentary sleeping quarters and free coffee

Free access to office fitness and wellness facilities

Regular company events, promoting work-life balance and career growth

Only shortlisted candidates will be contacted

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