Facilities Ticketing Officer

14 hours ago

Mandaluyong City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time ₱150,000 - ₱250,000 per year

About the role

As a Facilities Ticketing Officer at CBRE GWS IFM PHILS. CORP.', you will play a crucial role in supporting the day-to-day operations of the company's facilities. This full-time position is based in Mandaluyong City, Metro Manila, and focuses on providing administrative and office support services.

What you'll be doing

  1. Handling and managing the facilities ticketing system, ensuring prompt and efficient resolution of requests
  2. Coordinating with various internal teams and external vendors to address facilities-related issues
  3. Providing administrative support, including data entry, record-keeping, and reporting
  4. Assisting with the organisation and maintenance of facilities-related documentation
  5. Collaborating with the facilities management team to implement process improvements and enhance service delivery
  6. Serving as a point of contact for facilities-related inquiries and requests from employees

What we're looking for

  1. Minimum of 6 months to 1 year of experience in a similar administrative or office support role, preferably in a facilities or property management environment
  2. Strong organisational and time management skills, with the ability to prioritise and multi-task effectively
  3. Proficient in using office software applications, such as Microsoft Office suite
  4. Excellent communication and interpersonal skills, with the ability to work collaboratively with various stakeholders
  5. Proactive and customer-oriented approach, with a keen eye for detail
  6. Familiarity with facilities management processes and ticketing systems is an advantage

What we offer

At CBRE GWS IFM PHILS. CORP.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  • Timely salary payments, often a day in advance whenever possible
  • Direct and regular employment after a 6-month probationary period
  • Annual salary increases
  • 13th month pay
  • Annual Discretionary Performance Bonuse
  • 7 days of paid sick leave (convertible to cash if unused)
  • 7 days of paid vacation leave
  • Free life insurance coverage from day one (Etiqah, ₱1.5 million coverage)
  • Free medical coverage from day one (Intellicare, ₱150,000 per illness per annum)
  • Employee Assistance Program which offers all employees and household members access to confidential support resources.
  • Extensive company training programs (technical training, safety training, management training, online training via Talent Coach, etc.) for continuous skill enhancement
  • Career progression

About us

CBRE GWS IFM PHILS. CORP.' is a leading provider of integrated facilities management services, catering to a diverse range of clients across various industries. With a strong focus on quality, innovation, and sustainability, we strive to deliver exceptional service and solutions that enhance the overall experience for our clients and their employees.

If you are interested in this exciting opportunity, we encourage you to apply now.

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