
Dispute Manager
2 days ago
Dispute Manager (PayPal Expert) for E-Commerce Brand
We're looking for a highly skilled and results-driven Dispute Manager to join our backend operations team. You'll be responsible for handling and winning PayPal disputes by submitting strong, well-structured responses based on evidence, timelines, and platform policies.
This is a high-responsibility role for someone with a deep understanding of PayPal's dispute process and a proven track record of success in reversing chargebacks and protecting store revenue.
• Salary: $4/hour
• 100% Remote | Flexible, but consistent work expected
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Your Main Responsibilities:
• Manage all PayPal disputes, chargebacks, and claims daily
• Submit strong, well-documented responses using clear evidence
• Maintain internal dispute tracker with outcomes, reasons, and feedback
• Collaborate with our fulfillment and support teams to gather proof quickly
• Appeal unfair decisions with clear argumentation when applicable
• Proactively flag and reduce potential dispute risks through backend analysis
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What We're Looking For:
• Proven experience with PayPal disputes (must show success history)
• Excellent written English — your dispute messages must be sharp and persuasive
• Familiarity with digital/e-commerce product delivery issues
• Structured, consistent, and detail-oriented work approach
• Fast turnaround time with minimal supervision
• Bonus: Experience in fashion e-commerce or dropshipping
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To make sure you have read all the job post send a brief message with the subject line: Paypal. If this is not in the subject line we will not open it.
We're excited to work with someone who knows how to protect our business and win on PayPal — talk soon
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