Dispute Manager

2 days ago


Remote, Philippines OnlineJobs Full time ₱17,280 - ₱172,800 per year

Dispute Manager (PayPal Expert) for E-Commerce Brand

We're looking for a highly skilled and results-driven Dispute Manager to join our backend operations team. You'll be responsible for handling and winning PayPal disputes by submitting strong, well-structured responses based on evidence, timelines, and platform policies.

This is a high-responsibility role for someone with a deep understanding of PayPal's dispute process and a proven track record of success in reversing chargebacks and protecting store revenue.


• Salary: $4/hour

• 100% Remote | Flexible, but consistent work expected

_________________________________________________________________________________________

Your Main Responsibilities:


• Manage all PayPal disputes, chargebacks, and claims daily

• Submit strong, well-documented responses using clear evidence

• Maintain internal dispute tracker with outcomes, reasons, and feedback

• Collaborate with our fulfillment and support teams to gather proof quickly

• Appeal unfair decisions with clear argumentation when applicable

• Proactively flag and reduce potential dispute risks through backend analysis

_________________________________________________________________________________________

What We're Looking For:


• Proven experience with PayPal disputes (must show success history)

• Excellent written English — your dispute messages must be sharp and persuasive

• Familiarity with digital/e-commerce product delivery issues

• Structured, consistent, and detail-oriented work approach

• Fast turnaround time with minimal supervision

• Bonus: Experience in fashion e-commerce or dropshipping

_________________________________________________________________________________________

To make sure you have read all the job post send a brief message with the subject line: Paypal. If this is not in the subject line we will not open it.

We're excited to work with someone who knows how to protect our business and win on PayPal — talk soon


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