Call Center Assistant Manager/Team Leader

7 hours ago

Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year
About the job: Assistant Manager/Team Leader (Alabang) | Onsite

Work Setup: 100% Onsite (Alabang)

Work Schedule: Graveyard shift

Responsibilities:

  • Lead and motivate the team: Provide direction, inspire a positive work environment, and foster open communication.
  • Set goals and delegate tasks: Define team goals, connect the work to the organization's objectives, and assign responsibilities based on team members' skills and expertise.
  • Monitor performance and provide feedback: Track team progress using key metrics, conduct performance evaluations, and offer constructive feedback and coaching to improve skill sets.
  • Manage operations and resources: Oversee daily workflows, manage project progress, allocate resources, and ensure adherence to deadlines and company goals.

Qualifications:

  • 2 to 3 years of team lead/assistant manager experience, preferably under an insurance account
  • Excellent communication skills
  • At least 2 years in college w/o back subjects

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