Policy Management Officer

1 day ago

Makati City, National Capital Region, Philippines Allianz Full time ₱800,000 - ₱1,200,000 per year
KEY RESPONSIBILITIES
  • Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
  • Responsible for the policy management of small, medium and large corporate clients.
  • Be a strong team player with good communication skills
  • Ability and eagerness to learning new skills
  • Respond to requests from external and internal clients within required TAT
  • Build positive and professional working relationships with internal clients
  • Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete.
  • Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
  • Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection.
  • Aim to achieve a first-time resolution when communicating via email or phone.
  • Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements.
  • Work on additional tasks that may be assigned by superior
KEY REQUIREMENTS
  • 1-2 years experience in an Policy Management/Administration role in the Insurance/Financial Services sector
  • Can work independently and with minimal supervision
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • Experience in a customer and quality focused environment, producing accurate work within team turnaround times
  • Fluent English and preferably a second language
  • Applicants able to start ASAP will be prioritized

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