Policy Transactions Manager

4 days ago


Makati City, National Capital Region, Philippines beBeePolicy Full time ₱25,000
Job Overview

The Policy Services Specialist plays a crucial role in ensuring the seamless processing of after-sales policy transactions.

This involves thorough appraisals, accurate approvals, and timely payouts of policy benefits. The specialist must maintain high standards of quality service while meeting set company standards and service level expectations.

Responsibilities
  1. Transaction Processing: Perform thorough appraisals and provide accurate approval of after-sales transactions within approval authority.
  2. Payout Management: Administer payout of policy benefits and ensure accurate and timely payment of the same.
  3. Monitoring: Monitor paid and outstanding items; ascertain only approved transactions are paid out and that outstanding payouts are duly relayed to the Policy Owner.
Qualifications and Skills
  • Customer Service Orientation: Excellent customer service skills with a focus on providing quality service.
  • Operational Experience: 3-year experience in insurance operational processes or 1-year experience in AXA's operational processes.
  • Flexibility: Open to contractual based position with possible absorption and extensions.



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