Customer Service Representative – CDO Site

4 days ago


Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time

We are looking for a motivated Customer Service Representative to join our CDO site. You will handle inbound and outbound customer calls, assist with inquiries, and provide excellent service to ensure customer satisfaction.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information regarding products, services, or accounts
  • Resolve customer complaints efficiently and professionally
  • Maintain records of customer interactions
  • Meet performance targets and quality standards

Qualifications:

  • HS/SHS Graduate or College Level
  • With or without BPO experience
  • Good communication and interpersonal skills
  • Willing to work in shifts and in a fast-paced environment
  • Basic computer and typing skills

Benefits:

  • Competitive salary and allowances
  • Paid training and career growth opportunities
  • Employee incentives and benefits


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