CSR - CDO based ( Customer Service) - Start ASAP

9 hours ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

We are seeking a dedicated and personable Customer Service representative to join our team at the CDO Site. The primary responsibility of this role is to provide exceptional support to visitors and clients by addressing their inquiries, resolving concerns, and ensuring a positive experience. The ideal candidate should possess excellent communication skills, patience, and a friendly attitude to effectively assist customers and create a welcoming environment. This position requires the ability to handle multiple tasks simultaneously, remain calm under pressure, and deliver timely and accurate information to meet customer needs.

In addition to direct customer interaction, the Customer Service representative will collaborate with other departments to ensure smooth operations and effective problem-solving. The role involves maintaining detailed records of customer interactions, providing feedback for continuous improvement, and upholding the company's standards of professionalism and courtesy. A proactive approach and a commitment to delivering high-quality service are essential for success in this position, helping to foster positive relationships and enhance the overall experience at the CDO Site

Qualifications:

A high school or senior high school graduate (with a diploma or certificate) and strong communication abilities are prerequisites for the Customer Service Representative role. Basic knowledge of web navigation is necessary, as is a readiness to work weekends, holidays, and irregular hours. Because no prior job experience is required and immediate availability is crucial, this is an excellent entry-level opportunity.

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