Branch Manager
7 hours ago
Job Purpose:
The Game Park Branch Manager is mainly responsible for ensuring profitable branch operations in accordance with management's directives and income expectations
Responsibilities:
- Oversees all aspects of bowling and/or ice skating center operations
- Monitors and manages the facility's budget, expenses, and revenue streams to achieve profitability
- Analyzes and reports the performance of his/her branch of assignment
- Implements programs to ensure a safe and secure environment that will encourage customers to continually patronize his/her branch of assignment
- Implements policies, procedures, and protocols in accordance to standards set by the company, government regulations and statutory requirements in support to the objective of maximizing shareholders' return
- Develops and executes localized sales initiatives to increase walk-in customers and corporate clients, and bowling league partnerships
- Manages existing portfolio of clients and partners
- Collaborates with HO business unit and HO/Mall Marketing counterparts in the implementation of various sales programs to achieve revenue targets
- Monitors customer satisfaction levels and drives initiatives to improve overall customer experience in his/her branch of assignment
- Handles customer inquiries, complaints, and feedback in a professional manner
Requirements:
- Candidate must possess at least a Bachelor's/College Degree in Food and Beverage Services Management, Business Studies/ Administration/ Management, Marketing, Commerce, or equivalent
- At least 3 years working experience in a related field; Preference is given to those with managerial experience in service industry establishments
- Possesses strong and engaging personality that customers will appreciate and respond to
- Has high level of enthusiasm with good and strong interpersonal skills
- With excellent communication skills, both oral and written
- Willing to work on Saturdays, Sundays and holidays
- Candidate must be willing to work in
SM Southmall, Las Pinas
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