Branch Manager

1 day ago

Las Piñas, National Capital Region, Philippines JVK Pacific, Inc Full time

JVK Pacific is seeking a suitably experienced individual to manage our newly established Manila branch office, which provides quality international moving services to a variety of expatriate and diplomatic customers.

Job Description

As the Branch Manager, you will be responsible for overseeing all aspects of branch operations, ensuring the delivery of high-quality international moving services. Your duties will include managing and developing a team of skilled professionals, maintaining strong relationships with clients, and upholding the company's reputation for excellence.

Key Responsibilities

· Lead, supervise, and motivate branch staff to achieve operational excellence and customer satisfaction.

· Establish the company's operational capabilities in Manila

· Undertake pre-move surveys, prepare quotations and demonstrate the ability to secure work.

· Develop and implement strategies to grow the business and expand the client base, particularly among expatriate and diplomatic customers.

· Ensure compliance with international and local regulations regarding moving and shipping services.

· Oversee financial performance, including budget preparation, expense control, and reporting.

· Monitor and manage all aspects of logistics, including scheduling, shipment tracking, and coordination with overseas branches.

· Maintain and improve quality standards, ensuring that every move is handled efficiently, safely, and to the highest professional standards.

· Respond quickly and effectively to client inquiries, complaints, and feedback to ensure continuous improvement.

· Foster a culture of teamwork, accountability, and continuous professional development among staff.

· Represent the branch at industry events, networking opportunities, and meetings with key clients and stakeholders.

Qualifications

· Bachelor's degree in Business Administration, Logistics, or a related field preferred.

· Proven management experience in the international moving and relocation industry.

· Strong leadership and people management skills, with a track record of building effective teams.

· Excellent communication and interpersonal abilities, with fluency in written and spoken English.

· Sound financial acumen and experience managing budgets.

· Must have excellent attention to detail skills and a good memory.

· Sales and marketing experience within the Manila market.

· Problem-solving skills with the ability to handle complex operational challenges.

· Knowledge of local and international customs regulations and compliance requirements.

· A customer-centric mindset and commitment to delivering outstanding service.

· Must have a current driving licence and valid passport.

This is an excellent opportunity for a dynamic professional who thrives in a fast-paced, multicultural environment and is passionate about delivering seamless international moving experiences.

About JVK Pacific

JVK Pacific operates a network of branches across the Pacific region which provide high quality moving services to embassies, aid organisations and corporate clients. More details can be found at:

To Apply

Please follow the application instructions on this website and submit your resume, a cover letter outlining why you should be considered for this position as well as a recent photograph. Please also provide at least two moving industry references. Only short-listed candidates will be contacted when they will be asked to undertake an aptitude test prior interview.

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