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IT Provisioning Engineer

2 weeks ago

Manila, National Capital Region, Philippines Sourcepass Full time $104,000 - $130,878 per year

We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.

Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.

Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.

Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.

Join us and be part of our journey toward even greater accomplishments.

POSITION SUMMARY

As an IT Provisioning Engineer you will work alongside other Engineers and Technicians who are responsible for the onboarding of new clients and services. Onboarding includes:

  • Documentation
  • Assessing Environment
  • Deploying Tools

Provisioning is the advance party for the technical team in any new client experience. They are expected to provide the best white glove experience while performing the reconnaissance needed to ensure a long-lasting client relationship.

RESPONSIBILITIES

  • Participate in the Implementation of our client onboarding program
  • Documentation
    • Network
    • Hardware
    • Credentials
    • Applications
    • SaaS Platforms (Azure, 365, etc.)
  • Assessing Client Environment
    • Old Hardware
    • Security Risks
    • Areas of improvement
  • Deploying Tools
    • Monitoring
    • Security Services
    • Self-service
  • Exceptional communications with all parties
  • Clients
  • Project Manager
  • Sales
  • Client Services

DESIRED SKILLSET/EXPERIENCE

  • 3+ years IT experience
  • 2+ years of work experience with start to finish deployment of IT solutions preferred.
  • MSP experience is preferred but not required.
  • Onboarding-specific experience desirable
  • Experience with all current Windows operating systems
  • Active Directory and Group Policy understanding
  • 365 knowledge specific to
  • Administration
  • Firewall assessment and understanding
  • Meraki
  • SonicWALL
  • Cisco
  • Fortinet
  • Understanding of networking concepts
  • Routing
  • Switching
  • VLANs
  • VMware experience is a plus
  • Apple product experience is a plus
  • Certifications are desirable
  • Microsoft
  • Apple
  • SonicWall
  • Cisco
  • etc