System Support Engineer

3 days ago

Manila, National Capital Region, Philippines Agrius IT Full time $104,000 - $130,878 per year

Company Description

Agrius IT is a trusted provider of Third-Party Maintenance (TPM) services, specializing in comprehensive support for data center infrastructure, including servers, storage, and networking equipment. With a focus on cost optimization and sustainable IT practices, we offer 24/7 technical support, diverse Service Level Agreements (SLAs), and a vast inventory of spare parts. Our Multi-Vendor Support (MVS) capability ensures seamless IT operations and extends the life of EOL and EOSL hardware without relying on OEM warranties. With a global presence, Agrius IT empowers IT departments with streamlined solutions for their infrastructure needs.

Role Description

This is a full-time on-site role for a System Engineer located in Manila. The System Engineer will be responsible for maintaining and engineering systems, troubleshooting and providing technical support, and performing system administration tasks. The role includes designing systems to meet client needs and ensuring the seamless operation of IT infrastructure.

Qualifications

  • Proficiency in Systems Engineering and Systems Design
  • Strong Troubleshooting and Technical Support skills
  • Experience in System Administration tasks
  • Excellent problem-solving abilities and attention to detail
  • Effective communication skills and ability to work in a team
  • Experience with IT lifecycle extension and IT recycling solutions is a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field

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