Bookkeeper and Office Administrative Specialist

1 week ago

Makati City, National Capital Region, Philippines Emapta Full time ₱400,000 - ₱600,000 per year

Key Responsibilities

  • Professionally handle incoming calls, directing them to the appropriate personnel as needed.
  • Respond promptly and courteously to client inquiries via email, live chat, or messaging platforms.
  • Accurately record and deliver messages, ensuring timely communication and follow-up.
  • Maintain and update logs of client communications, appointments, and related records.
  • Provide clients and callers with general information about the company's services, procedures, and policies.
  • Office Operations: Monitor and manage the office environment, and where relevant from a virtual role, maintaining supplies inventory, ordering materials, and liaising with vendors and service providers.
  • Scheduling and Coordination: Organize and coordinate meetings, staff appointments, and events. Manage shared calendars for team members and leadership.
  • Records Management: Maintain organized digital filing systems - ensuring documents are up-to-date, properly stored, and easily retrievable.
  • Administrative Support: Assist Management with tasks such as tracking expenses, preparing reports through Microsoft Excel and Xero software platforms, and handling internal documentation.
  • Accounting Management: Managing the office's accounts through Xero which will include the creation and reconciliation of invoices, monitoring and following up of invoices and general reporting, entering bills, receipts and invoices into Xero

Qualifications
- High school diploma or equivalent required; post-secondary education or administrative training is an advantage.
- Strong verbal and written communication skills (English) with a clear, professional tone.
- Demonstrated commitment to providing excellent customer service.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Proficient in using Xero as an accounting software platform.
- Self-motivated with excellent time management skills; able to thrive in a remote or unsupervised work environment.
- Previous experience in office administration or a similar administrative support role.
- Strong multitasking and time management skills, with the ability to prioritize tasks in a fast-paced environment.
- Excellent organizational skills with a high level of accuracy and attention to detail.
- Ability to work independently as well as collaboratively with cross-functional teams.
- Comfortable learning and using new tools or software platforms

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