Admin and Client Care Specialist VA

22 hours ago

Makati City, National Capital Region, Philippines Tavor Perry Full time ₱250,000 - ₱500,000 per year

Job Overview: We're seeking a proactive and warm Virtual Assistant – Admin and Client Care Specialist to provide exceptional client support while handling essential administrative duties. This role is perfect for someone who thrives in a people-centered environment, balancing operational efficiency with compassionate client communication.

Key Responsibilities:

  • Manage client reminders, SMS updates, and timely follow-up calls.
  • Respond to inbound client inquiries with care, ensuring a smooth and positive experience.
  • Support sales by providing accurate information about services and pricing.
  • Organize schedules, maintain client records, and perform data entry tasks.
  • Resolve client concerns promptly and professionally, ensuring satisfaction.
  • Keep operations running seamlessly through efficient task management and coordination.

Required Skills:

  • Excellent command of written and spoken English.
  • A customer-first mindset with strong empathy and communication skills.
  • Exceptional organizational and multitasking abilities.
  • Experience with CRM tools like Rapid1, scheduling systems, and SMS platforms.
  • Consistent reliability and ability to work independently in a remote setup.

Preferred Skills:

  • Prior customer service or administrative experience.
  • Strong problem-solving and conflict-resolution abilities.
  • Familiarity with lead handling, client follow-ups, and appointment scheduling.
  • Tech-savvy, adaptable, and detail-oriented.

Why Join Us: Join a company that values empathy, clear communication, and teamwork. We offer remote flexibility, ongoing growth opportunities, and a supportive culture that encourages personal and professional excellence.

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